Cumberland Kia

When I arrived, the service person spoke to me right away. I asked him if any recalls on my vehicle could be fixed that day along with my attended purpose, to have my 7500 mile service check. He said th away. I asked him if any recalls on my vehicle could be fixed that day along with my attended purpose, to have my 7500 mile service check. He said that the sensor device needed to be recalibrated and that it could done today. Everything was completed in less than an hour from arriving. I am happy with my service on Wednesday 9/28/2022. More

They were quick and efficient. They always do a great job. I did get an alignment and the van still pulls slightly to the right. Less so than originally but still slightly to the They always do a great job. I did get an alignment and the van still pulls slightly to the right. Less so than originally but still slightly to the right. More

We have purchased 4 Kia‘s from this dealership. On my wife’s last service the technician forgot to change a seal and her car was leaking oil. We brought the car back and it was remedied. The main p On my wife’s last service the technician forgot to change a seal and her car was leaking oil. We brought the car back and it was remedied. The main problem with the service department is that their phone number has been very problematic for months. When you call the main number and request service department, you are immediately transferred to a service department line that is no longer in use and requested to leave a message. This situation has continued for months. More

Always a plesant experience. The mechanic informed us about his inspection of the vehicle and asked if we needed anything more done than the service and inspection. As always,the The mechanic informed us about his inspection of the vehicle and asked if we needed anything more done than the service and inspection. As always,the work was done well and in a timely manner. 👍 More

The service itself was fine but getting an appointment was terrible! No one would return my calls as I tried to make an appointment for more than 10 days. As we are looking into getting a new car, my wi was terrible! No one would return my calls as I tried to make an appointment for more than 10 days. As we are looking into getting a new car, my wife has informed me NOT to get another KIA for this very reason. And yet, several years ago, I would have rated KIA's service near the top. More

Great people, great service, eaay to deal with. 5 stars. Give them a try soon. 5 stars. Give them a try soon. More

Great service, they always have great customer service and very friendly. Great prices, clean waiting area and refreshments and very friendly. Great prices, clean waiting area and refreshments More

Very clean waiting areas and the service is always fast. Great prices on the services and great customer service Great prices on the services and great customer service More

The crew was very polite and welcoming. They make sure everything is functional before you are able to leave. A follow up call is also made to ensure that the service was taken care of pro They make sure everything is functional before you are able to leave. A follow up call is also made to ensure that the service was taken care of properly More

Thanks for taking care of me. Car works good. And feel I can drive safely. Car works good. And feel I can drive safely. More