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Cumberland Kia

Cookeville, TN

4.8
1,320 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership

1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,320 reviews

October 29, 2014

Excellent and goes out of way to help!! I had the pleasure today of visiting Cumberland Kia and working with Dusty, Amy, and Adam. These three people went out of their way to help me find t More

by scubadiver9221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Atkinson, Adam Eldridge
Nov 25, 2014 -

Cumberland Kia responded

Congratulations on your new Kia! Our goal is always to exceed our customer's expectations. I am happy to hear that Amy, Dusty and Adam were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 27, 2014

Didn't know buying a car could be this easy! I really can't say enough about Joe Greenwood and Adam Eldridge. They took amazing care of me. I had been shopping off an on for a few months looking More

by RachelYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Nov 25, 2014 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Joe and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

October 26, 2014

Pleasant experience Carmelina Corrado is an excellent sales rep. All of the Cumberland Kia staff are very courteous and professional. Thank You to all the staff at Cumber More

by darjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2014 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Carmelina does a wonderful job here at Cumberland Kia. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

September 27, 2014

Leasing a new vehicle This is my third personal experience with Chad Hancock buying or leasing a new vehicle. He is always very helpful and I appreciate the time that he t More

by mooney1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Adam Eldridge
Sep 27, 2014 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Chad and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

September 19, 2014

Excellent experience Could not have asked for a friendlier sales representative. If you need a vehicle, go to Cumberland Kia and SEE CARMELINA CORRADO!! Everything about o More

by Kimfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2014 -

Cumberland Kia responded

Congratulations on your NEW KIA! We are very happy to have earned your business. Cumberland KIA takes pride in earning your business and is super excited to have you part of our family. Sincerely, Ryan Corner E Commerce Director

September 11, 2014

GREAT BUYING EXPERIENCE JOSH WAS VERY HELPFUL AND COURTIOUS. HE MADE THE OVERALL EXPERIENCE GREAT. ADAM WAS GREAT TOO.BEST PART WAS DRIVING OFF THE LOT WITH MY CHALLENGER! More

by gd38585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Sep 19, 2014 -

Cumberland Kia responded

Congratulations on your new KIA. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

September 08, 2014

Excellent experience!!! Cumberland Kia has the nicest sales staff my dad and I have met. We worked with Josh Welcome to find my new car and he worked with us to get the right More

by TheChinaRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge
Sep 19, 2014 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

September 02, 2014

Cumberland auto, the place to buy! purchasing a car from Cumberland Kia was exciting, fun, and memorable!! The staff of Cumberland Kia was amazing and I couldn't of asked for a better g More

by abennett63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Sep 03, 2014 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

September 02, 2014

Great Experience Very good experience from when I walked through the door. Worked with Joe Greenwood, and he was extremely knowledgeable about the car I was looking at More

by Tammie Herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Sep 03, 2014 -

Cumberland Kia responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

August 31, 2014

bought car when into kia to maybe buy a car we were greeted before we ever got out of our truck by mike cox he was very helpful and friendly. we drove away in ou More

by djcrawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Sep 03, 2014 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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