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Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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827 Reviews of Cumberland Chrysler Dodge Jeep Ram
March 21, 2023
I took my Jeep Grand Cherokee in for various checks - tires, fluids, breaks battery etc. I had no appointment, but they took my Jeep in quickly & performed the various checks. The staff was courteous and tires, fluids, breaks battery etc. I had no appointment, but they took my Jeep in quickly & performed the various checks. The staff was courteous and quickly performed the various checks. More
by LINDACHAPPELL34
Verified CustomerEmployees Worked With
Don’t remember names
March 20, 2023
The tech that I dealt with was very knowledgeable friendly and courteous. As a garage owner myself, it was a pleasure to deal with your service department. friendly and courteous. As a garage owner myself, it was a pleasure to deal with your service department. More
by onestopauto68
Employees Worked With
Ryan Corner
March 20, 2023
Great service fix first time don’t have to keep going back friendly and gets the job done l haven’t had to wait long on repairs which is a plus because l can’t just drop it off and leave it thanks so muc back friendly and gets the job done l haven’t had to wait long on repairs which is a plus because l can’t just drop it off and leave it thanks so much for quality service and pleasant check out that’s a plus also she is friendly yet keeps working getting you processed to pay invoice and leave l give it an A+ More
by s.riffey429
Employees Worked With
Chelsea Davis
March 19, 2023
The dealer was efficent, Dodge has a defective product in their truck & the parts are 6 months in arrears. My truck has just gone out of warranty. I need the backlogged part, &was told it’s likely six months their truck & the parts are 6 months in arrears. My truck has just gone out of warranty. I need the backlogged part, &was told it’s likely six months before it’s available!!! Besides the continuing dash alert that the ABS needs service. Without a means to acknowledge the issue & dismiss the continued alarm! The dealership didn’t offer any way to relieve me of this TOTAL NUISANCE . Dodge knows they have a major issue here ! My truck warranty expired in September. It has less than 28,000 miles! REALLY! ( buying a 3500 model should be more reliable). I believe that the defective part is likely the same used in all the 2500 &. 1500 trucks ( i’m still waiting for Dodge to face up the issue ). Maybe they would like to drive this annoying truck, i think they would redesign the system! More
by Jvwitsken
Employees Worked With
Service manager, A-plus..mechanic checkout,a plus…
March 19, 2023
I took my 2015 Ram in for a factory recall on the side air bags. The work was done quickly and professionally. The staff was very friendly. I could ask for nothing more. Cumberland isa replace to do busin air bags. The work was done quickly and professionally. The staff was very friendly. I could ask for nothing more. Cumberland isa replace to do business. More
by mrklitton
Employees Worked With
Service department.
