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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 825 reviews

January 23, 2016

Very nice people to work with. Tommy Booher was an Awesome and very friendly Salesman, And Kyle Potter was an Awesome and very friendly guy to make financing a breeze. They Both did More

by Gonyeau01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Tommy Booher
Jan 28, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

January 20, 2016

Very nice people to deal with. Paul Dean was extremely helpful and had no problem at all working around my work schedule. He made everything very simple and easy to understand. Very More

by award21
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jan 28, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the review and for your business! I'm glad you had a great experience with Paul. Congrats on the new vehicle! Sincerely, Ryan Corner E Commerce Director

January 20, 2016

Andy and Greg made an "A" in our "class". Hassle free. Andy and Greg patiently allowed us time to decide on make and color. When that decision was made they drove to another location to fill More

by LoveJeeps
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Jordan
Jan 28, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Ryan Corner E Commerce Director

January 12, 2016

Great people to deal with ! Greg Jordan and Mike Dickerson were great to deal with on the purchase of my first new truck. Would highly recommend them to everyone. Thanks guys More

by dhall68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Greg Jordan
Jan 29, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it is very pleasing know that Greg and Mike showed you the things we strive to deliver. We will share your comments with our team and congratulations on your new purchase. Should you have other car-related concerns, feel free to drop by anytime Sincerely, Ryan Corner E Commerce Director

Jan 29, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star review! Customer service is a top priority for us, so it's great to hear that Greg was able to answer all of your questions and update you throughout the week on the availability of the vehicle. We are delighted to learn that Greg showed you the smooth car-buying experience at Cumberland Chrysler Center. On behalf of all of us here, we hope you enjoy your new purchase and thanks again for the awesome review! Sincerely, Ryan Corner E Commerce Director

Jan 29, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you, for choosing Cumberland Chrysler Center. I’m thrilled to know that you're loving your new purchase and so happy that Greg and Mike were able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Ryan Corner E Commerce Director

January 07, 2016

Great customer service! We went in looking for a new van and walked away with exactly what we wanted. No hassle, no pressure to buy more than we needed and great financing op More

by sheriuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Greg Jordan
Jan 29, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Greg and everyone here at Cumberland Chrysler Center, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Ryan Corner E Commerce Director

January 05, 2016

Disapointed I purchased my new/used car about a month ago with a 30 day warranty. The dealership was friendly while I was there and I love my new car. Unfortunate More

by Disapointed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Jan 06, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Sorry to hear that you are having a difficult time with your new purchase. Your vehicle does in fact come with a 30 day unlimited mile mechanical warranty and we will be more then happy to repair it. Its my understanding that you were not able to replicate the problem the vehicle was experiencing at the time of your appointment thus making it difficult to repair.Our service department has noted the issue and we will be happy to assist you the best that we can. Please feel free to contact me directly at 931-284-2535 or at rcorner@cumberland-auto.com and I ll be happy to assist you the best that I can. Ryan Corner

January 04, 2016

New 2500 Ram Love the truck, I appreciate the dealership and Greg Jordan. Also, shout out to the guys who cleaned up my new truck for delivery, you guys rock. More

by Jjram16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that Greg was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Chrysler Center. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

January 03, 2016

Andy and Brandon went out of their way. I live in Nashville and wanted a Jeep Renegade. From past experience I called Andy. He found a Renegade for me and worked out the details before I e More

by Raylene Ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hall, Mike Dickenson
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your first vehicle, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

January 02, 2016

amazingly welcoming experience Katy Mantone answered my text messages very promptly and was very courteous. Andy Claborn was very knowledgeable of his profession and found the best More

by devonhaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katy Mantone
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Andy and Katy are truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Brand new Jeep Grand Cherokee owner! Ryan and Mike at Cumberland Chrysler Center in Cookeville were both very friendly, knowledgeable, and eager to answer questions and provide assistance More

by Jeep GC 4X4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickenson
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

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