Back

Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
Contact Dealership

1550 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 825 reviews

July 23, 2019

So Nice and Helpful Mark was very caring of our situation and extremely patient. He answered all questions and really helped us get in a good vehicle! He is so kind and i More

by lewiskj16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Thanks Mark & Cumberland Recently this was my second time buying a vehicle from Cumberland, we've had really positive experiences on both occasions. We were really comfortable More

by joshua.yates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Very positive They were very informative about the vehicle and not pushy about selling the vehicle. They were all very nice also and gave me a good trade in value f More

by vols9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
July 22, 2019

Great service and super friendly staff. The staff were very knowledgeable about the truck and not pushy as at some other dealers that I've been to. They arranged financing quickly and effic More

by dking88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
June 29, 2019

Great service nice people. Go see Mark at Cumberland Dodge, he is a great salesman and very helpful & knowledgeable! Great service and nice people. Must visit dealership! Nice a More

by Jermaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Paula Miller
June 26, 2019

Fast,extremely friendly, professional Mark, randy,Logan and even another sale professional ( forgot his name) helped me from transferring Stuff from old to new truck, they where really e More

by Ramtwollc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financing tiger woods golf man(forgot his name,sorry!!!, Randy Callis, Logan Allen
June 19, 2019

Excellent from start to finish. Best experience ever Absolutely the best car buying experience I’ve ever had. Very courteous and professional. Made me feel at home and very comfortable. Would highly reco More

by Yankees27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
June 01, 2019

Dealer recall repair Scheduled the repair work for 10 AM and I dropped my truck off at 8 AM and the finished by 9 AM. Great service and super fast More

by Alanb1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2019

bad service just got a new jeep no trouble yet but went back traded for 09 dodge 2500 paid $20,000 drove it a little over miles trans lock in 4th gear went back More

by dcarsb
Recommend Dealer
No
Employees Worked With
Randy Callis, Logan Allen
May 27, 2019 -

Cumberland Chrysler Dodge Jeep Ram responded

Sorry to hear that you are having issues with the 09 2500, there is always a set amount of risk involved when purchasing an as is vehicle. Would you care to bring the truck by to have our service department diagnose the problem? you would receive a discounted rate since you purchased the vehicle here. We do our best to make sure vehicles such as this are in good running shape but every now and then one slips though the cracks. We will be happy to provide a Carfax. When you have a moment give me a call at 931-520-4128 and I will get you the Carfax right away.

May 18, 2019

Excellent Kris and Daniel provided excellent customer service. Had complete brake job done including calipers and rotors. Grand Cherokee driving like new again. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris and Daniel
...
58
...