Back

Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
Contact Dealership

1550 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 825 reviews

October 01, 2020

Best servic dept I have ever delt with. Employees very friendly and nice. They get u an appt. Quick and get done very quick. 5 star service and employees More

by b.gilpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric service dept
Oct 06, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

September 09, 2020

I found friendly but not too overbearing sales I found friendly but not too overbearing sales department. Salesmen willing to work through buying differences with respect. A high quality informati More

by 1unwound
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
Oct 06, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the excellent review. We appreciate the kind and sincere comments as well as the recommendations. It was a pleasure to assist you and please let us know when we can do so again!

September 09, 2020

Great dealership and people. I bought a Ram 1500 Bighorn. Mark and Ethan were exceptional in their handing of the purchase. Ethan explained all the various controls to me when I picked the truck up. More

by Michael S
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Bumbalough
Oct 06, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your fabulous review, we really appreciate it!

Oct 06, 2020 -

Michael S responded

You are very welcome

August 17, 2020

Went to get my oil changed here without an appointment, I got in and out very quick, very friendly staff, no contact service was great. Thanks Brandon Hall More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
Aug 24, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share with us.

August 07, 2020

Great dealership we had a great experience with Mark. Both Mark and the finance guy stayed passed closing to finish our deal. The owner even worked with us from his home via phone. More

by bjustice40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to know that you had such a wonderful experience when visiting our dealership.

July 16, 2020

Excellent service. Easy to get in and friendly service. I I i I I i I i I i I i I i I i i More

by Kmaynard
Recommend Dealer
Yes
Employees Worked With
My daughter took her car and she does not remember the names.
Jul 16, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

Jul 16, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

June 24, 2020

Mark Garrett worked to locate the car I wanted and then picked it up for me. I had already sold my car so they gave me a loaner for a couple days. A+ service More

by jtonyreid
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
Jun 30, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We would like to sincerely thank you for taking the time to give us a review

March 19, 2020

I love taking my car to Chrysler Dodge Jeep Ram because they are efficient and courteous. They care about their customers, and they respect their customer’s time. I go out of my way to get my car serviced More

by mellynoelly
Recommend Dealer
Yes
Employees Worked With
Mike Martin, Danny Brown, Sharon Pire
Mar 20, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership.

March 05, 2020

The folks at Cumberland jeep(and also Toyota) are great to do business with. Mark at the jeep dealer is a great person to deal with. He had lots of patience and delt with us very professionally. I bought m More

by jtwiltse
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Although it didn’t happen on our first visit we were able to reach a fair deal on our second. Logan, our salesman, was great In getting this deal finalized. He spent time thoroughly going thru features on t More

by Cardinal
Recommend Dealer
Yes
Employees Worked With
Logan Allen
...
56
...