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Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 825 reviews
May 28, 2022
Awesome staff! Great service! Sales rep was first rate and product was delivered with no hassle! Great service! Sales rep was first rate and product was delivered with no hassle! More
by Topav8tor
March 30, 2022
Had a great experience with with our Saleman Mark he was very knowledgeable about the vehicle we bought. He was very nice and not pushy. very knowledgeable about the vehicle we bought. He was very nice and not pushy. More
by dustlc077
November 22, 2021
Great salesman, great service. Hands down! Glad I purchased my 2022 dodge power wagon with them. purchased my 2022 dodge power wagon with them. More
by shuck_brian
Employees Worked With
Other Employees :
Randy Callis, John Fielden
October 12, 2021
Went in for my 6 months service, it was easy and fast love the service! Thanks again to my sales man Toby for reminding y'all are awesome! love the service! Thanks again to my sales man Toby for reminding y'all are awesome! More
by apearson399
Employees Worked With
Other Employees :
Randy Callis, John Fielden
October 01, 2021
Never been there before. Mike verified I had recently been charged for expensive, unneeded service at a different dealer; also that a required fuel filter change was 20,000 miles overdue—and he got my tr been charged for expensive, unneeded service at a different dealer; also that a required fuel filter change was 20,000 miles overdue—and he got my truck in to replace the fuel filter while I waited. No need to “come back after scheduling an appointment,” just a helpful and timely approach to solving a problem. Well done. More
by woodsman7
Employees Worked With
Mike in service
September 22, 2021
Very professional and respectful. Went over and beyond for us and made the entire process very easy and fun. Highly recommend for us and made the entire process very easy and fun. Highly recommend More
by dylan.plush
Employees Worked With
Other Employees :
Randy Callis, John Fielden, Jersesha (Jess) Hamilton
August 12, 2021
Great customer service! Both Gary in Service and Mark in Sales were very professional. I would recommend this dealership to anyone that ask me for great service in Cumberland. Sales were very professional. I would recommend this dealership to anyone that ask me for great service in Cumberland. More
by 8
July 31, 2021
I bought a brand new Jeep Wrangler in 2020, Randy & Mark went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were there for me! Recently, I had a wheel sensor to go out & it was back ordered unti Aug. 12th. They gave me a loaner to drive & on July 27th they called & had my Jeep ready to go! Jason had spent time calling different places till he found the sensor & got it & had my Jeep done in record time! I appreciate all these guys! They are always so kind to me! I will definitely buy from them again when the time comes! I give them top ratings-100%!!! More
by CaCa
Employees Worked With
Randy, Mark, Jason, Chris & 2 mechanics!
