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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.6
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 825 reviews

August 25, 2022

Tech kept me up to date on everything they were doing and what the cost would be. Thank you for great service as always and professionalism. More

by KIMATODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the mechanics name
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Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are delighted to hear that your visit to our dealership went so smoothly

August 25, 2022

Excellent service. Gary is great to work with. He is very helpful and always kind More

by engineer2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

August 25, 2022

Excellent Customer Service Excellent Speed Fixing The Issue. Excellent Quality Professional Work Hands Down. Awesome! More

by rockintherockentertainment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for taking the time to share

August 25, 2022

thank you mark s and the rest of you all. your patience on this deal was well noted my next vehicle .from you you all are the best once again thank you mark and you all in the finance office More

by HAUERTHOMAS95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are delighted to hear that your visit to our dealership went so smoothly

August 25, 2022

Fast service . Got me in the same day I called to make an appointment . Easy to work with . More

by BNM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s wonderful to know that your recent visit to our dealership was worthy of a 5 star review

August 25, 2022

The service was completed in a timely manner and the costs came in under the estimate. Mike Bolin was my service advisor and he did an excellent job! More

by RONE3426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bolin
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review of our service department! Mike is a great asset to our team, and we're happy to know that he was able to help you with your tire issue. We hope you'll continue to choose us for all of your automotive needs in the future.

August 25, 2022

Fast service, precise diagnosis. I'm happy with the service. Would recommend Cumberland chrysler to anyone More

by Patrickavelten1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for sharing

Aug 25, 2022 -

Patrickavelten1922 responded

You're very welcome.

August 25, 2022

This dealer is totally customer oriented. When I brought my vehicle in for scheduled service, not only were the service prople making sure I was satisfied but so were the sales peopke. More

by KENABUCK12121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are so thankful that you took the time to write this review. Your feedback is invaluable in helping us improve our services and customer experience for future customers! Thank You For This Great 5-Star Review

August 25, 2022

Glad to come their service is always good friendly people in and out quick never had a problem More

by Itavia_cadeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris hartbuger
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Its great to know that you had such a wonderful experience

August 25, 2022

The work was completed when estimated. The service technicians and staff were professional and very pleasant. More

by BUNKERSTOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
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Aug 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us

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