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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

December 22, 2022

They found me exactly what I was looking for! Sales representative was very professional, courtious and respectful. Great job and I will recommend. More

by freece55@frontiernet.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write such a positive review. We're glad to hear that our sales representative was able to meet your needs, and we hope you'll recommend us to your friends and family in the future. Thanks again for choosing Cumberland CDJR!

December 22, 2022

Great experience! From the initial phone call, to the last, everyone was very kind and professional. They did exactly what they said they would, and called with detail More

by hcvinson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it! We're glad to hear that our team was able to meet your expectations and that you were pleased with the service. We hope to see you again in the future.

December 22, 2022

Fantastic! ! Great! Great Experience !! Keep Up The Good Work!! You are the Best !! Thank- You More

by PAT.VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not pay attention to who it was.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business!

December 22, 2022

Everyone friendly and finished work in a timely matter. Enjoy be treated this way being an female and older. More

by meema324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review. We're happy to hear that you had a good experience with our staff, and that your service was completed in a timely manner. We strive to provide excellent customer service for everyone who visits our dealership, and it's great to know that we succeeded in doing so for you. We hope to see you again soon!

December 21, 2022

Great service worked with me to get my car in as soon as possible. Thanks More

by brad739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're happy to hear that you've had a positive experience with us and our staff. We strive to provide excellent customer service and value every one of our customers. If there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We hope to see you again soon!

December 21, 2022

So impressed - I had to have my car serviced quickly as I’m traveling north for Christmas. I was told to bring it in right away whereas other dealers couldn’t take me for over a week. Service was completed More

by Mcaseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram as your service provider, and thank you for taking the time to write a review. I'm glad to hear our service department was able to accommodate you quickly and that you were pleased with the work they did. We hope you have a safe and happy holiday season

December 20, 2022

Always treat us with the upmost respect. Fair price an always on time . Great people More

by BCSAPP551259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and continued business, Cumberland Chrysler Dodge Jeep Ram. We're happy to have you as part of the family and appreciate your trust in us. We'll always do our best to provide you with a fair price and on-time service. Our team is committed to providing excellent customer service and we're glad to hear that we've been meeting your expectations. Thanks again for choosing Cumberland Chrysler Dodge Jeep Ram!

December 18, 2022

In and out no problems good service I will come back next time I need service More

by Hargismy
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to know that you had such a wonderful experience while vising our dealership.

December 17, 2022

Very efficient and friendly. Information on what is wrong and how much it costs to fix. Comfortable waiting room with tv and clean bathroom. More

by BATTLES423
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and 5-star review, Cumberland Chrysler Dodge Jeep Ram! We're so happy to have been able to provide you with excellent service and a well-pleased product. It's great to see our team living up to our name and bringing the best customer experience possible. Thank you for your business and we hope to serve you again in the future!

December 16, 2022

This was not a planned purchase, but they were very helpful not at all pushy, and they made it a very fast process. I was in and out in about 30 min. I will definitely do business with again. More

by Jvalentine1147
Recommend Dealer
Yes
Employees Worked With
Trent Anderson
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Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you had a positive experience with us, and we hope to serve you again in the future.

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