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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

January 03, 2023

Very friendly and very busy but pretty fast service. I believe they said short handed that day and still got it done pretty quick. More

by jfaulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we're glad to hear that you had a positive experience! We apologize for any inconvenience caused by our short staff and appreciate your patience. Thank you again for choosing us and we hope to see you soon!

December 31, 2022

Always great service comfortable waiting area and treated with the utmost respect for all service needs. More

by CHADHANCOCK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, we appreciate it! We're glad to hear that you always have a great experience when you come in and that you feel comfortable and respected. We hope to continue providing excellent service for you in the future.

December 30, 2022

Thanks for all your great service I am always treated well they get the work done timely and I know it’s quality More

by shonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason wright
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Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that you have had a positive experience with us and our service department. Our team strives to get the work done in a timely manner and to your satisfaction. We hope to see you again soon!

December 29, 2022

The best service ever always get my autos a complete look over and advise if I need other services. More

by hoytjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle service needs, and for taking the time to write a review. We're glad to hear that you had a positive experience and that we were able to exceed your expectations. It is our goal to always provide excellent customer service, and we're happy to know that we succeeded in this instance. We look forward to serving you again in the future.

December 29, 2022

Quick and easy. No appointment needed for oil change and tire rotation. Highly recommend. Reasonable price. More

by HSCHLEUNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Toyota, we appreciate your business! We're glad to hear that you had a great experience and will be back for your next servicing. Thank you for the feedback and we look forward to seeing you again soon!

December 27, 2022

Gary and Jesse take great care of my car. I know they make sure to check it. More

by pongocrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dobson, jesse
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Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Gary and Jesse are both excellent employees and we're happy to have them on our team. We appreciate your business and hope you'll continue to choose Cumberland Chrysler Dodge Jeep Ram for all of your automotive needs.

December 27, 2022

Fast friendly service. Always ready to go that extra mile. Be doing business there for years. More

by Anothernewone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle's service needs, and for taking the time to leave a review. We're glad to hear that you continue to be pleased with our service, and we appreciate the extra steps we take to answer your questions and communicate with you. We hope you'll choose us again for your next servicing needs. Thank you for your business!

December 24, 2022

Sales person was really great. Dealership stock was very low and the tires were under inflated when too delivery More

by mbraman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, and for choosing Cumberland Chrysler Dodge Jeep Ram. We're sorry to hear that our inventory was low when you came in, but we're glad that our salesperson was able to help you out. We apologize for the inconvenience with the tires, and we'll make sure they're properly inflated before delivery from now on. Thanks again for choosing us!

December 23, 2022

Was fast and great to talk too. Didnt put a service sticker on windshield. Would have been nice to check on this. More

by thetoolboxlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, we appreciate it! I'm sorry to hear that our sticker placement didn't meet your expectations. We do try to place them in an area that is not obstructive to the driver's view, but I apologize if it was still a nuisance. Thank you again for choosing us and we hope to see you back soon!

December 23, 2022

Wonderful, can't say enough how polite, friendly appreciative they were of my business. I will go back for service. More

by sfgentry
Recommend Dealer
Yes
Employees Worked With
The man at service desk.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're thrilled to hear that you had a positive experience with our dealership and our team, and we appreciate your business. We hope to see you again soon!

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