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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

March 30, 2023

I appreciate the people who went out of their way to make this experience bearable! Everyone was friendly and very professional. WELL DONE! More

by basseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and taking the time to share your feedback, we are truly grateful! It's great to read that our team made your experience bearable by going out of their way to be friendly and professional. We strive to ensure every customer leaves satisfied and it sounds like our staff exceeded all expectations in making sure your visit was a success. Again, thank you for choosing Cumberland CDJR and we appreciate the 5-star review!

March 30, 2023

Very clean. Everyone is so professional and knowledgeable about what they are doing. Was a faster process than a normal dealership. More

by Bigmadmike50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review. We appreciate your kind words about the professional and knowledgeable team here at Cumberland Chrysler Dodge Jeep Ram. We're so pleased that you found our dealership to be clean and your process more speedy than usual. Thank you for choosing us as your automotive service provider! We are constantly striving for excellence and look forward to providing you with quality service in the future.

March 29, 2023

They were very professional and done a great job. Was very pleased with service rendered. More

by miranda.waggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Waggoner
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we truly appreciate it. We strive to deliver an excellent experience when working with our guests and I'm so glad that you were satisfied with the service rendered. We are dedicated to providing great customer care and reaching this stars in your rating speaks volumes about our commitment. We hope to work with you again on future service!

March 27, 2023

Great service from employees, they will always find ways to give you the best service ever More

by ReynaldoMM10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience at Cumberland Chrysler Dodge Jeep Ram. We work hard every day to give our customers peace of mind as they shop, and we appreciate you recognizing that effort. We are very fortunate to have such a friendly and knowledgeable team working here! I'll make sure to pass along your compliments to them; they will be delighted to hear from you. We hope that you visit us again soon if your car need any assistance in the future!

March 26, 2023

Friendly folks that are easy to work with. Glad I stopped by. Thanks for all your help with my purchase More

by JMICHAELFLOYD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Greetings from Cumberland Chrysler Dodge Jeep Ram! We appreciate your feedback and are delighted to hear that you had a good experience when you visited us. Our team is passionate about creating positive customer experiences and it's rewarding to know that our hard work has paid off. Your positive words mean so much us and will be shared with the team. Thank you for your kind review and for giving us the opportunity to serve you! We look forward to seeing you again soon.

March 25, 2023

Great service! No crack in washer container when I came in, but was when I left. He had checked price on replacement which was $395. Still not sure what happened bu More

by Kay Harrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Named Mike I think.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review, we are thrilled to hear that you enjoyed your service experience! We apologize for the surprise crack in your washer container and I understand your concern. Our team endeavored to find the most cost-effective solution when pricing a replacement part and are sorry if this still fell outside of our expected price expectations. Again, we apologize for any inconvenience and wish you safe travels in your vehicle. Should you have any further questions, please do not hesitate to contact us!

March 24, 2023

I had the most pleasant experience buying a new vehicle from Peter Block. I will recommend this dealership to anyone More

by stephen.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Block 5 Stars
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us, and thank you for the great recommendation! We are delighted to hear that Peter Block was able to make your vehicle buying experience pleasant. We strive to provide each of our customers with excellent service that leaves them feeling truly satisfied. Here at Cumberland Chrysler Dodge Jeep RAM, we pride ourselves on providing outstanding customer service and look forward to seeing you again soon!

March 24, 2023

Mark, Brandon, Randy and the team took good care of me and help me find exactly what I was looking for at a fair price. All you can ask for. More

by MIKEREEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team, and we are so glad to hear you had a positive experience at Cumberland Chrysler Dodge Jeep Ram! We work hard to ensure that all our customers find a vehicle they love at a price they can afford. It is always our pleasure to serve you and we look forward to seeing you again!

March 22, 2023

Quick and fast! Everyone was very friendly and it didn't take long to get my oil changed. More

by MARTINBARRYBW78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

We're so glad you had such a great experience with us at Cumberland Chrysler Dodge Jeep Ram. It's great to hear that our team was friendly and efficient with your oil change, as we want all of our customers to feel welcomed while they are here. We strive to provide the fastest service possible because we know how valuable your time is. We're happy to have given you a positive experience and hope to see you again when you are in need of more service or repairs!

March 22, 2023

Everytime I get my Car serviced Cumberland Dodge. They are very nice and get the job done very fast and good. Thank you al at Cumberland Dodge. More

by ROBERTJOHNS8776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the kind review about your experience at Cumberland Chrysler Dodge Jeep Ram, it's great to hear that you had a pleasant visit! We understand how important it is for our customers to have quick, efficient service and it sounds like we've got that down pat. We're glad you have chosen us as your go-to service provider and thank you for your loyalty - we look forward to continuing to serve you in the future.

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