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Culver City Mazda - Service Center

Culver City, CA

4.8
1,909 Reviews

1,909 Reviews of Culver City Mazda - Service Center

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August 21, 2021

Awesome Amy hooked me up again with her superb service and super self. i used to see both Amy and George, but George is no longer working there. So it’s Amy all the way for me now!! See ya again soon. More

by MCINTYRE826
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Aug 23, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the great review about our team. We appreciate the feedback and look forward to doing business with you in the future. Have a great week!

August 13, 2021

Service was better than most dealers I’ve been to in the West Los Angeles area. Steven in the service department provided through breakdown and explanation of the services to be performed of the offered sel More

by LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 13, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience and we will be sure to let Steven know about your awesome review. Thank you for your positive feedback and we look forward to seeing you on your next service visit! Have a wonderful weekend!

Aug 13, 2021 -

LA responded

** Service was better than most dealers I’ve been to in the West Los Angeles area. Steven in the Service department provided a thorough explanation and process of the services to be performed of the selected services offered, and additionally answered all of my questions that followed the completion of services rendered.

August 13, 2021

Our experience with this service was excellent. We have brought in our car multiple times for the same issue. They identified the problem during this visit and we’re able to correct it. More

by Mazda CX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 16, 2021 -

Culver City Mazda responded

We are so happy to hear that! If you have any other questions, comments, or concerns please let us know. Have a wonderful week!

August 11, 2021

Always a good experience with the service dept at this dealership....pleasant, timely - especially like the extra rides to and from my home. Thank you! More

by DEH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 11, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us! Thank you for the five star review and kind words about our dealership and team. Have a wonderful weekend!

August 09, 2021

Great service this visit. I arrived at the dealer about 30 minutes early and the service dept. was able to take my car in right away. The service advisor, Steve greeted me with courteousness and profession More

by JOMORADCLIFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 09, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us! We appreciate the positivity and kind words about our team. We look forward to seeing you on your next service visit!

August 09, 2021

Amy was great awesome service navigation chip was bad after previous service for a recall on infotainment system. Amy’s recommendations for Apple play system was a great option and after she took time t More

by Calimazdadude123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Aug 09, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We will let Amy know about your glowing review. Have a wonderful week!

August 06, 2021

Everything is smooth as silk. Everybody is courteous, customer-centered and friendly. It’s really clear that the service personnel (Steve Ruiz) know their stuff and make it clear. Top rating all the way More

by MALVERNLANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Aug 09, 2021 -

Culver City Mazda responded

Thank you for the glowing review! We appreciate your positive feedback. We will be sure to let Steve know about your kind words. If you have any questions or need anything else please feel free to contact us. Have a great week!

August 05, 2021

Great service - in and out at a good price and feel confident driving my vehicle. Check engine light was on and it turned out to just be a loose gas cap. No hidden costs. More

by Scott M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the five-star review. let us know if you need anything else and have a wonderful week!

August 04, 2021

The service was excellent. The staff were courteous and kind. I was treated with respect and my questions were answered without hesitation. The only negatives were the wait time for the service, which was More

by elaygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We understand that your time is valuable, we try to be considerate about the amount of time it takes with each service. We try to make sure everything is done right and in a timely manner for our customers. Thank you for your feedback, hope to see you on your next service visit!

August 03, 2021

Steve has always been earnest and friendly. He goes out of his way to communicate with any updates or service recommendations. Service has always been excellent. More

by STEPHENKJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us and Steve. We will be sure to pass on your kind words. It brings us great pleasure to hear that service has continued to exceed your expectations. Have a wonderful week!

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