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Culver City Mazda - Service Center

Culver City, CA

4.8
1,914 Reviews

1,914 Reviews of Culver City Mazda - Service Center

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January 26, 2022

I like Rich he was kind and professional. He was helpful. I will be back for sure. More

by DENISEAB15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Jan 27, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again soon! Please let us know if there is anything more that you need. ~The Culver City Mazda Team

January 25, 2022

Excellent service at Culver City Mazda! The wait takes longer than at other mechanics' shops, but the thoroughness and pricing strategies are well worth the wait. Great job, Mazda! More

by jamespolkusc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Jan 26, 2022 -

Culver City Mazda responded

Thank you so much for the wonderful review and rating! We're glad you enjoyed your experience with us and we look forward to your next visit! ~The Culver City Mazda Team

January 25, 2022

Excellent service!! Miguel helped me and was very kind. He was very communicative because it was the first car service. More

by LORENA.ESCUDERO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 26, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your excellent experience! Please let us know if there is anything more we can help you with. ~The Culver City Mazda Team

January 24, 2022

Steve is the man! He always makes sure that my car and I are well-taken care of. Good rates and quick service too. More

by jcmessing18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 25, 2022 -

Culver City Mazda responded

Thank you so much for your excellent rating and review of Steve and our service department! We will make sure he hears about the great job he did! Please let us know if there is anything more we can do for you.

January 22, 2022

Fast and easy. They have good coffee, i went there for an oil change and the price was reasonable. they car wash too. would be nice if they have muffins to complete the snack area. :D More

by CAMBA.BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our Culver City Mazda service team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again! (We'll definitely pass along the muffin suggestion!)

January 21, 2022

Amy was professional and went above and beyond for service! All the staff were helpful! More

by LISETTELBOURNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 24, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review of Amy and our Service Department! We're so glad you enjoyed your visit and we look forward to working with you again soon! ~The Culver City Mazda Team

January 20, 2022

My car had a couple of recalls that needed to be fixed. Amy helped me and was incredibly pleasant! She was very communicative and had a great attitude! :) More

by TRACIFRILOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 20, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a kind review. Amy will be glad to hear it. We appreciate your trust and business with us! All the best, The Culver City Mazda team

January 17, 2022

I truly appreciated the ease in taking my vehicle in for service. The video was a great service and the check out was a breeze. Steve was informative, professional and caring. I do look forward to my next More

by TESORODELMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 18, 2022 -

Culver City Mazda responded

Emma, thank you for taking the time to leave us a review! Steve is the best, but our whole team here at Culver City Mazda will always be glad to serve you. Let us know if you have any questions about your Mazda and have a wonderful rest of your week!

January 17, 2022

Great service! Only complaint is there is always an additional unexpected charge. Maybe that is par for the course. More

by lesleydalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 18, 2022 -

Culver City Mazda responded

Thank you for the kind review Lesley! Please do not hesitate to reach out with any questions about the breakdown of your bill as we want to be as transparent as possible and ease any worries you may have. Best, The Culver City Mazda Team

January 13, 2022

Miguel was amazing. Super helpful and communicative. He was able to find the part my car needed much more quickly than we thought. And he found me a loaner car over New Years. I am very happy with the serv More

by MANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel, Gladis Belloso
Jan 14, 2022 -

Culver City Mazda responded

Mandi, thanks so much for the favorable review! Miguel will be glad to know you were totally satisfied with your service. Let us know if there's anything else you need. We appreciate your trust and business with us!

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