Culver City Mazda - Service Center

Awesome experience! Every experience I have ever had at Culver City Mazda has been great! Tony and his sales team worked magic for me! And now Amy and the service team d Every experience I have ever had at Culver City Mazda has been great! Tony and his sales team worked magic for me! And now Amy and the service team did it again! What an awesome facility! Thank you everyone! More

Blown away! Absolutely blown away by my experience with Culver City Mazda. I was able to schedule online, pop in a little early and head on my way within minutes! Absolutely blown away by my experience with Culver City Mazda. I was able to schedule online, pop in a little early and head on my way within minutes! Lance was super thorough and I was kept up to date on the timing through text notifications. They even paid for my Lyft to work after grabbing a coffee, water and a donut! I'll be taking my Mazda back here every time. No hidden fees, clean car and I felt extremely safe and supported when discussing my car. More

Awesome! I was at first annoyed that I needed to service my brand new 2019 Mazda3 just 1 week after it was leased, for an airbag system malfunction. However, L I was at first annoyed that I needed to service my brand new 2019 Mazda3 just 1 week after it was leased, for an airbag system malfunction. However, Lance was super helpful and friendly, being very transparent about doing the right and thorough procedure (even though it would 'probably be OK') to ensure my car was being taken care of in the safest way possible. I also SO appreciated how convenient the visit was - from providing Lyft's to/from my workplace, and also providing a loaner vehicle while waiting for auto parts to come from Japan. I had never had such a positive and accommodating experience at a dealership, and was so pleasantly surprised at the ease in which I was able to have my issues dealt with. Definitely happy with my first service appointment, despite the bad luck with my system malfunction. Glad I switched to Mazda! Also a quick shoutout to Richard for being so personal when assisting me with the sale! More

Superior customer service Always friendly, thorough, and respectful of my time. Love that Mazda offers a Lyft service so that I can continue my day without having to wait aroun Always friendly, thorough, and respectful of my time. Love that Mazda offers a Lyft service so that I can continue my day without having to wait around. They are always prompt to notify me when the vehicle is ready for pickup. More

Excellent service. Lance was superb with his friendliness an I was impressed with how taken care of I was. Best experience with a service. From getting lyft rides to being called when my car was ready to the fri I was impressed with how taken care of I was. Best experience with a service. From getting lyft rides to being called when my car was ready to the friendliness of lance and everyone I encountered. More

Great Service!!! Steven always helps me out and he is very helpful. The place is clean and comfortable with free coffee, donuts, fruit and water for you while you wait Steven always helps me out and he is very helpful. The place is clean and comfortable with free coffee, donuts, fruit and water for you while you wait. More

Honest Service Mazda of Culver City is fantastic! I stopped in recently to see if they could fix my side view mirror. They not only fixed it in a very timely manne Mazda of Culver City is fantastic! I stopped in recently to see if they could fix my side view mirror. They not only fixed it in a very timely manner, but told me that because they didn't need to replace any parts and it was a quick fix, they weren't going to charge me. They also threw in a free car wash! Needless to say, after this first experience, this is the only place I'll go for future service needs! Thank you Lance & Mazda of Culver City for being honest and accommodating. More

Quick, efficient, good Lance, a customer care expert, was the day's savior. I called in to report a battery issue and he had me drive in without an appointment and quickly d Lance, a customer care expert, was the day's savior. I called in to report a battery issue and he had me drive in without an appointment and quickly diagnosed the issue. He asked if I'm fine with leaving my car with the dealer for a few hours as they were backed up with other jobs and of course I went along as I was grateful to have had a slot right away. Lance updated me throughout, joked appropriately, imparted vehicular wisdom and made the stay pleasant. The car rolled out with a new battery, wash, other touch ups and a regular maintenance inspection as expected. I was pleased. More

Very timely and extremely helpful Can never go wrong with this place. Service has always been fast and easy. Service advisors are always knowledgeable in all kinds of situations while Can never go wrong with this place. Service has always been fast and easy. Service advisors are always knowledgeable in all kinds of situations while also simplifying and explaining problems with my car. Always so polite and courteous. More

Prompt, and Helpful George and team went above and beyond to help me pickup my car after service hours. I really appreciate the team help. They are prompt on providing re George and team went above and beyond to help me pickup my car after service hours. I really appreciate the team help. They are prompt on providing repair details, quotes, etc. well ahead of the schedule and kept me updated throughout the process. I wish the service team all the best. More