Culver City Mazda - Service Center

Awesome experience! Every experience I have ever had at Culver City Mazda has been great! Tony and his sales team worked magic for me! And now Amy and the service team d Every experience I have ever had at Culver City Mazda has been great! Tony and his sales team worked magic for me! And now Amy and the service team did it again! What an awesome facility! Thank you everyone! More

Blown away! Absolutely blown away by my experience with Culver City Mazda. I was able to schedule online, pop in a little early and head on my way within minutes! Absolutely blown away by my experience with Culver City Mazda. I was able to schedule online, pop in a little early and head on my way within minutes! Lance was super thorough and I was kept up to date on the timing through text notifications. They even paid for my Lyft to work after grabbing a coffee, water and a donut! I'll be taking my Mazda back here every time. No hidden fees, clean car and I felt extremely safe and supported when discussing my car. More

Awesome! I was at first annoyed that I needed to service my brand new 2019 Mazda3 just 1 week after it was leased, for an airbag system malfunction. However, L I was at first annoyed that I needed to service my brand new 2019 Mazda3 just 1 week after it was leased, for an airbag system malfunction. However, Lance was super helpful and friendly, being very transparent about doing the right and thorough procedure (even though it would 'probably be OK') to ensure my car was being taken care of in the safest way possible. I also SO appreciated how convenient the visit was - from providing Lyft's to/from my workplace, and also providing a loaner vehicle while waiting for auto parts to come from Japan. I had never had such a positive and accommodating experience at a dealership, and was so pleasantly surprised at the ease in which I was able to have my issues dealt with. Definitely happy with my first service appointment, despite the bad luck with my system malfunction. Glad I switched to Mazda! Also a quick shoutout to Richard for being so personal when assisting me with the sale! More

Great service The entire staff was very helpful - great service! Would definitely recommend to friends, family or colleagues. Appreciated the lyft service too and f The entire staff was very helpful - great service! Would definitely recommend to friends, family or colleagues. Appreciated the lyft service too and from the dealership. More

Very timely and extremely helpful Can never go wrong with this place. Service has always been fast and easy. Service advisors are always knowledgeable in all kinds of situations while Can never go wrong with this place. Service has always been fast and easy. Service advisors are always knowledgeable in all kinds of situations while also simplifying and explaining problems with my car. Always so polite and courteous. More

Easy and quick Amy was super helpful, friendly and professional. The waiting facilities are always well stocked, clean and the free Lyft system set up to take custom Amy was super helpful, friendly and professional. The waiting facilities are always well stocked, clean and the free Lyft system set up to take customers to another destination is probably my favorite part of the service. It was also very easy to pick up my car late in the day after your regular service hours. More

Quick, efficient, good Lance, a customer care expert, was the day's savior. I called in to report a battery issue and he had me drive in without an appointment and quickly d Lance, a customer care expert, was the day's savior. I called in to report a battery issue and he had me drive in without an appointment and quickly diagnosed the issue. He asked if I'm fine with leaving my car with the dealer for a few hours as they were backed up with other jobs and of course I went along as I was grateful to have had a slot right away. Lance updated me throughout, joked appropriately, imparted vehicular wisdom and made the stay pleasant. The car rolled out with a new battery, wash, other touch ups and a regular maintenance inspection as expected. I was pleased. More

Great service, just like always. There is a Mazda dealer closer to my house . But I purposely drive the extra miles to Culver City Mazda to take my car in for service. I am treated li There is a Mazda dealer closer to my house . But I purposely drive the extra miles to Culver City Mazda to take my car in for service. I am treated like a VIP, the staff is great- especially Lance, the donuts are delicious, and the service gets done in little more than an hour. I go across the street to have lunch and I am kept up to date via text or phone call on when my car will be ready. Couldn't ask for a better experience. More

Fast, efficient, courteous service Everyone was friendly, efficient, knowledgeable. I always get in and out fast and feel that my car is well taken care of, everyone's in a good mood. Everyone was friendly, efficient, knowledgeable. I always get in and out fast and feel that my car is well taken care of, everyone's in a good mood. More

Routine service Brought a computer to do work. They have coffee, hot choco, and donuts. Great centralized location too. Lance was great to talk to. Can't comment on p Brought a computer to do work. They have coffee, hot choco, and donuts. Great centralized location too. Lance was great to talk to. Can't comment on price but this time it didn't break the bank....maybe next time it will? More