1,867 Reviews of Culver City Mazda - Service Center
Awesome service Everyone was really great there. I had a 2009 Mazda tribute hybrid and they had a hybrid certified technician to take a look at it. Really nice servic Everyone was really great there. I had a 2009 Mazda tribute hybrid and they had a hybrid certified technician to take a look at it. Really nice service will be going back there in the future. More
I called in advance - made appointment. They took my car immediately and was returned as promised. Service Representative that took my request for service was Knowledged, efficient and to the point. I wa immediately and was returned as promised. Service Representative that took my request for service was Knowledged, efficient and to the point. I was invited to enjoy coffee, fruit etc in waitng area. After service she reviewed check list andx advised me all was well. Thank you Culver City Mazda for an fast efficient service - and bonus a car wash too inside and out., More
Great experience My car was serviced quicky and the customer service was outstanding.They did a car inspection and car wash for free. I will definitely be coming back My car was serviced quicky and the customer service was outstanding.They did a car inspection and car wash for free. I will definitely be coming back in the future. More
Overall Pleasant Experience Roger Findley and Manny Reyes who helped me in the Service and Parts Departments, respectively, we're great! I did take one star off (I could have it Roger Findley and Manny Reyes who helped me in the Service and Parts Departments, respectively, we're great! I did take one star off (I could have it would only be 1/2 of a star) because the porters took a very long time (35 minutes) to bring me my car once it was called for by the cashier, who was also very nice. More
Recall Service I brought my mom's Mazda,Gx6 in for an airbag recall. The Culver City location was closest to my house. Not close Brought all my books to read and sna I brought my mom's Mazda,Gx6 in for an airbag recall. The Culver City location was closest to my house. Not close Brought all my books to read and snacks assuming I would have to sit and wait on the car. Then Ted my service guy asked me if I wanted a rental car. My eyes popped out my head. I had a Nisssan. They're dealership never offered that. I said sure. Went and had a good breakfast. Car was done within a few hours and washed. Happy Happy Happy. More
+First service This was my first service on my 2016 Mazada 3 and if went great, I made the appointment on line, had to change it with no problem. Brought the car in This was my first service on my 2016 Mazada 3 and if went great, I made the appointment on line, had to change it with no problem. Brought the car in and it was done in 3 hours and returned washed and cleaner then when I brought it in. They even found my hidden emergency $5 but left it out so I would know it was still there. More
If you don't lease from there, don't take your car there Culver City Mazda has the worst customer service I've ever experienced in my 20 years of driving and leasing cars. From their operators to their serv Culver City Mazda has the worst customer service I've ever experienced in my 20 years of driving and leasing cars. From their operators to their service manager, not a single person tried to help me solve my problem. Their service manager was rude which was surprising since I'm a new customer. I had to call another dealership to get help!!! I strongly suggest going elsewhere to get your car serviced. I know I will. More
Oil change - This place is great - they found a small nail in my tire and related for $18 - offered to shuttle me home and back but I had brought a book and was ha This place is great - they found a small nail in my tire and related for $18 - offered to shuttle me home and back but I had brought a book and was happy to wait - donuts, other snacks and fancy coffee machine made it all the nicer More
Like family Trust & peace of mind car is serviced to be driven and enjoyed like a safe and reliable car. Ken clearly explained all recommended work and closely li Trust & peace of mind car is serviced to be driven and enjoyed like a safe and reliable car. Ken clearly explained all recommended work and closely listened to car concerns More
Nice people Ken was very nice and informative. I am happy that I went to this dealership because they explained a lot about my car that I didn't know. Ken was very nice and informative. I am happy that I went to this dealership because they explained a lot about my car that I didn't know. More