Culver City Mazda - Service Center

Smog inspection and regular maintenance I made an online appointment for regular maintenance and a smog inspection, which was very easy to do and convenient as the online form clearly listed I made an online appointment for regular maintenance and a smog inspection, which was very easy to do and convenient as the online form clearly listed all the options I needed. The morning of, I realized I would be late for my appointment and called ahead. Lance answered and assured me that it would be fine for me to come by later than my scheduled appointment. George processed my maintenance and clearly explained himself throughout. I mentioned to George that my key fob was not working and he noted this and made sure the battery was replaced when I came back in. Timeliness for my service was great, but price was a little expensive. However, I understand the smog inspection was driving most of this price point. I really appreciate getting a complimentary Lyft to and from my office while the work was being done, however, due to the way this works, I was unable to contact the Lyft driver, which caused some headaches. When interacting with the receptionist, she pushed a paper to me without explaining anything. I was able to figure out that she wanted me to write down the drop-off address for my Lyft. Later, when I spoke with her on the phone, she didn't seem to understand what was going on when, which felt very awkward. Overall, my experience was positive and I will continue to do business with George and the rest of the team. More

Mazda service After I moved to California I am using this service as Mazda certified service and so far I have good opinion on the service and repair work rendered After I moved to California I am using this service as Mazda certified service and so far I have good opinion on the service and repair work rendered. More

Great The service was great. The staff were very friendly and the experience overall was very. I arrived, was greeted and the took my car in within minute The service was great. The staff were very friendly and the experience overall was very. I arrived, was greeted and the took my car in within minutes. I was very pleased with the service. More

Fast service George was friendly and professional. The service was speedy. I had my car back sooner than I expected. The Lyft service back and forth was convenient George was friendly and professional. The service was speedy. I had my car back sooner than I expected. The Lyft service back and forth was convenient. More

oil change and regular maintenance Very pleased with the service at Culver City Mazda. Have been taking my car there for three years and the service men have kept my car in great runni Very pleased with the service at Culver City Mazda. Have been taking my car there for three years and the service men have kept my car in great running condition. More

35,000 mile check up This Mazda deal goes above and beyond service they are truly incredible with what they do. They make sure to document the whole process so nothing is This Mazda deal goes above and beyond service they are truly incredible with what they do. They make sure to document the whole process so nothing is really left to question. More

Friendly and fast service Everyone was helpful and friendly. My appointment was at 8:20. I was met by a worker as soon as I pulled into the station. The service was completed i Everyone was helpful and friendly. My appointment was at 8:20. I was met by a worker as soon as I pulled into the station. The service was completed in under 90 minutes. I was very satisfied with my visit. More

Very excellent service The customer service was exceptional and they treated me like I am the only one there. They were outstanding in everything and outstanding price5. I l The customer service was exceptional and they treated me like I am the only one there. They were outstanding in everything and outstanding price5. I loved the whole experience. More

Oil change I’m glad i take my cx5 into the dealership because they found a bigger problem than just my regular oil change. Lance was quick to help and fix the pr I’m glad i take my cx5 into the dealership because they found a bigger problem than just my regular oil change. Lance was quick to help and fix the problem. Sent me off in a loaner shortly after explaining he needed to keep the car to fix Super easy More

Quick and easy Lance was extremely helpful in checking me in, telling me the work that would be done, arranging transportation and getting me out. Picking up the car Lance was extremely helpful in checking me in, telling me the work that would be done, arranging transportation and getting me out. Picking up the car was a breeze. The courtesy lyft to work was a nice touch. More