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Culver City Mazda - Service Center

Culver City, CA

4.8
1,902 Reviews

1,902 Reviews of Culver City Mazda - Service Center

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June 26, 2019

Service Took a while to get scheduled but once done. Work was satisfactory. I suggest quicker respond to scheduling. Took over 3 weeks to get scheduled More

by MBADA365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry salesman. Nicest guy you will ever meet
Jul 16, 2019 -

Culver City Mazda responded

Hello, Thank your feedback we appreciate you taking time out of your busy day to write a review. our team is working diligently around the clock to make changes and improve our scheduling. We thank you for your patient. -The Culver City Mazda Team

June 24, 2019

Amazing service. Everyone at this dealership was very helpful and courteous. Very pleasant experience and will definitely be coming back for all my vehicle needs in t More

by REYESM101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Jun 25, 2019 -

Culver City Mazda responded

Hello! We are very pleased you left our dealership with the ultimate customer satisfaction. We hope to see you again soon! -The Culver City Mazda Team!

June 21, 2019

Super nice folks It's always very pleasant going to this Mazda service center, everyone is kind and communicative and informative. Lawrence was very helpful in particu More

by jessbair2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jun 25, 2019 -

Culver City Mazda responded

Hello! Thank you for using our service center! Here at Mazda, we treat everyone like family! We hope to see you again. -The Culver City Mazda Team

June 20, 2019

Great customer service Overall staff is very friendly and welcoming. Amy is great, attentive and I like that she clearly explains the type of service my car will be getting. More

by BLUESKY1276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 21, 2019 -

Culver City Mazda responded

Hello! Thank you so much for taking the time to leave a review of Amy and your overall service experience! We're glad to hear it was a 5-star experience. We hope to see you for your next service experience in the future! Best, The Culver City Mazda Team

June 20, 2019

Quick, easy and helpful Amy was super helpful, the service was quick, and she applied the coupon without my having to ask. She also wasn’t too quick to upsell me but rather e More

by JBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 21, 2019 -

Culver City Mazda responded

Hello! What a wonderful review - thank you! We're happy to hear you had a great service experience and we hope to work with you again soon. Best, The Culver City Mazda Team

June 20, 2019

service repair Staff was Friendly and helpful. George was specifically helpful in setting up my appointment and getting approval from my extended warranty for the ne More

by FAMU_MOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Foster, George Mejia
Jun 21, 2019 -

Culver City Mazda responded

Hello! Thank you for taking the time to leave feedback on your service experience with us. Please let us know if there is anything we can do to make your next visit 5-stars, Best, The Culver City Mazda Team

June 19, 2019

Service Lawrence my service representative was great. I rented a car from Hertz—$45/day. I thought it was $28/day but I guess that is what hertz charges T More

by BARNHILL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jun 19, 2019 -

Culver City Mazda responded

Hello! Thank you so much for leaving us this feedback. We will definitely look into this matter in hopes to improve future service visits! We'll make sure to let Lawrence know you were appreciative of his help and we hope to do business with you again soon. Best, The Culver City Mazda Team

June 19, 2019

Definitely recommend The people are nice and so helpful. Parking to drop off your car for service was just a touch confusing but could also be because I got there early in More

by Michelle M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Jun 19, 2019 -

Culver City Mazda responded

Hello Michelle, We're so glad to hear you appreciated our customer service here at Culver City Mazda! For your next visit, we suggest checking out our service specials on our website to save some money. Thank you so much for leaving Lawrence and the team a great review and we hope to work with you again soon. Best, The Culver City Mazda Team

June 19, 2019

Fast, Professional, and Easy They're always good. I drop off my car, they give me a time estimate, and they service my car. They even call an Uber for you. Just a pleasant experie More

by Adam Kraemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 19, 2019 -

Culver City Mazda responded

Hi Adam! Thank you for taking the time to leave us a wonderful review. We're so glad to hear you had a great experience with Steven and our service department and we hope to work with you again soon! Best, The Culver City Mazda Team

June 17, 2019

Service Manny was very present she let me know that the work that I need done will take a while provided pick up and return services More

by LANDRYDANDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Culver City Mazda responded

Hello! Thank you for taking the time to leave Manny and the team a great review of your service visit! We're glad to see you had a 5-star experience and we hope to work with you again soon. Best, The Culver City Mazda Team

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