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Culver City Mazda - Service Center

Culver City, CA

4.8
1,857 Reviews

1,857 Reviews of Culver City Mazda - Service Center

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May 17, 2019

35,000 mile check up This Mazda deal goes above and beyond service they are truly incredible with what they do. They make sure to document the whole process so nothing is More

by XAVIERDELAPIEDRA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 20, 2019 -

Culver City Mazda responded

Hello! We are happy to hear that your service experience went smoothly. We make sure to be as detailed and transparent as possible for complete customer satisfaction. We look forward to working with you again. Sincerely, The Culver City Mazda Team

May 16, 2019

Very excellent service The customer service was exceptional and they treated me like I am the only one there. They were outstanding in everything and outstanding price5. I l More

by yenealemdejene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 17, 2019 -

Culver City Mazda responded

Hello, What a wonderful review! We're so happy to hear about your great experience with Amy and our service department. We appreciate your business and we hope to work with you again soon Sincerely, The Culver City Mazda Team

May 16, 2019

Friendly and fast service Everyone was helpful and friendly. My appointment was at 8:20. I was met by a worker as soon as I pulled into the station. The service was completed i More

by RIDLIN54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, George Mejia
May 17, 2019 -

Culver City Mazda responded

Hello! We're so happy to hear that you were satisfied with your service experience! In regards to pricing, make sure to check out our service specials on our website to save you some money on your next visit. Thank you for your review and we hope to work with you again soon. Sincerely, The Culver City Mazda Team

May 15, 2019

Oil change I’m glad i take my cx5 into the dealership because they found a bigger problem than just my regular oil change. Lance was quick to help and fix the pr More

by RACHAELB.BEAUTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Foster
May 17, 2019 -

Culver City Mazda responded

Hi Rachael! Wow! We're so glad we were able to fix your Mazda CX-5 to make sure it's perfectly safe for you to drive. Thank you for taking the time to leave Lance and the team a great review and we hope to work with you again soon. Sincerely, The Culver City Mazda Team

May 14, 2019

Quick and easy Lance was extremely helpful in checking me in, telling me the work that would be done, arranging transportation and getting me out. Picking up the car More

by David Greenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Foster
May 15, 2019 -

Culver City Mazda responded

Hi David! Thanks for leaving Lance and the team such a wonderful review. We're glad to see you had a great all-around experience with our service department and we look forward to working with you again soon! Sincerely, The Culver City Mazda Team

May 14, 2019

Quick and Friendly Lance was super friendly and helpful! The last couple times I've had an appointment, there was a bit of waiting around and confusion, but not this tim More

by JDHUBBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Foster
May 15, 2019 -

Culver City Mazda responded

Hello! We love to hear that you've seen improvement in our service department! We always strive to create a better experience for our guests. We look forward to seeing you at the dealership again soon! Sincerely, The Culver City Mazda Team

May 14, 2019

The Most Wonderful Experience! The entire staff was wonderful and helpful! Lance was very helpful and made the whole experience so easy! Explaining everything and answering all my More

by JANND483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Receptionist and the person I made the payment to. They were also nice friendly and helpful!, Lance Foster
May 15, 2019 -

Culver City Mazda responded

Hello! We're so glad to hear that you had a great experience with Lance and our welcome team! Thank you for taking the time to leave a review and we hope to do business with you again soon. Sincerely, The Culver City Mazda Team

May 13, 2019

Great customer service and Great shuttle service The customer service at this location was great. They delivered on their promise on when the car would be ready. The shuttle service that was provided More

by philipsanchez09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
May 13, 2019 -

Culver City Mazda responded

Hi Philip! We're glad to hear you had a great experience with our service department! We appreciate you taking the time to leave a review and we hope to work with you again soon. Sincerely, The Culver City Mazda Team

May 13, 2019

Good as always Always a good time servicing my lease with the dealership. Although I prefer to walk since I live close, I always appreciate that they offer to drive More

by cannibalgnome
Recommend Dealer
Yes
Employees Worked With
George Mejia
May 15, 2019 -

Culver City Mazda responded

Hello! First, we'd like to thank you for being a continued valued customer! We appreciate you! We're glad to hear that you're having a great experience servicing your lease with us and we look forward to seeing you again for your next appointment. Sincerely, The Culver City Mazda Team

May 13, 2019

VEry good The Service was fast, the staff was very attentive and service oriented. Stephen was very informative, took time to explain the process and was very a More

by MRDV70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
May 15, 2019 -

Culver City Mazda responded

Hello! Thank you for leaving us a review. We're so glad to hear you had a great experience with Steven and your service department experience! We look forward to seeing you again soon at Culver City Mazda. Sincerely, The Culver City Mazda Team

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