Culver City Mazda - Service Center

Culver City Mazda - welcoming and professional Although there was a weird glitch with making my appt - over the phone, I secured a 10:00 a.m. slot, but my confirmation came in as 2:20 p.m. - I was Although there was a weird glitch with making my appt - over the phone, I secured a 10:00 a.m. slot, but my confirmation came in as 2:20 p.m. - I was pleased by the professionalism and congeniality of the service center at Mazda, as always. Usually, I work with Lance, who is great. This time it was George, who welcomed me warmly, gave an accurate time estimate, took his time explaining things, and give me a review of the car's status at the end. The even washed the car for me. The appointment took longer than usual, as they were somewhat shorthanded, but they did give me an accurate estimate of that at the beginning. Unortunately, the tuneup does not seem to have helped my mileage, as it's still coming in pretty low, so I'm not sure what to do about that. More

Excellent Service After valvoline noted an engine oil leak I came to have it checked out. Mazda cleaned it up and took a look. There was no leak, but I appreciated thei After valvoline noted an engine oil leak I came to have it checked out. Mazda cleaned it up and took a look. There was no leak, but I appreciated their doing their due diligence and not charging me as my car is still under warranty. Excellent customer service! More

Excellent Steve was very kind, helpful and considerate. If you need your Mazda serviced, I highly recommend the dealer and Steve. Another positive, my card was Steve was very kind, helpful and considerate. If you need your Mazda serviced, I highly recommend the dealer and Steve. Another positive, my card was returned to me clean. More

In and out in 59 minutes!! Made appointment online, pulled up, dropped off vehicle, took Lyft to downtown Culver City provided by dealership for lunch, received a text when vehi Made appointment online, pulled up, dropped off vehicle, took Lyft to downtown Culver City provided by dealership for lunch, received a text when vehicle was done, and got back on the road. That simple. Thanks again!! More

Amazing Experience This is actually my second Mazda for the dealership. Every time I bring my cars in for service I never have any problems. All my questions were answer This is actually my second Mazda for the dealership. Every time I bring my cars in for service I never have any problems. All my questions were answered. My vehicle was ready at a timely manner. Thank You. More

Thanks, Amy! I would like to thank you Amy for her friendly service and help. She made my experience easy and comfortable. There should be more people like Amy out I would like to thank you Amy for her friendly service and help. She made my experience easy and comfortable. There should be more people like Amy out there. More

Great service department they saw me right away and sent me home on a Lyft so I wouldn’t have to wait there. Was brought back on a lyft and the car was ready and wa department they saw me right away and sent me home on a Lyft so I wouldn’t have to wait there. Was brought back on a lyft and the car was ready and washed for me. More

Thanks for washing my car . I came in for a scheduled service appointment. And my car was filthy. I asked if they could wash my car since it was Tuesday. Lawrence my techni . I came in for a scheduled service appointment. And my car was filthy. I asked if they could wash my car since it was Tuesday. Lawrence my technician person let me know he would do his best they just got a new machine in and just had to make sure things were working properly. To my surprise he was able to wash my car. I appreciate this added service. And I appreciate Lawrence going the extra mile More

EXCELLENT I WISH TO COMMEND & THANK STEVEN RUIZ WHO WAS THERE WHEN I PULLED INTO THE LINE OF CARS WAITING FOR THEIR SERVICE. HE PERSONALLY WELCOMED ME & PUT A I WISH TO COMMEND & THANK STEVEN RUIZ WHO WAS THERE WHEN I PULLED INTO THE LINE OF CARS WAITING FOR THEIR SERVICE. HE PERSONALLY WELCOMED ME & PUT A NUMBER ON TOP OF MY CAR AS WELL THE OTHER CARS WAITING FOR SERVICE. HE DULY OFFERED ME COFFEE & DOUGHNUTS WHILE I WAS TO WAIT FOR THE LYFT CAR THAT HE EFFICIENTLY HAD ORDERED TO TAKE ME TO MY DESTINATION. SINCERELY, RUTH SHER More

your company has a bad reputation for good repairs the service people were good, but would never use you for other than an oil change and factory inspection. I take the review and have other mechani the service people were good, but would never use you for other than an oil change and factory inspection. I take the review and have other mechanics very it. More