Culver City Mazda - Service Center

Very nice people but not the best communication. The people here are very nice. But I went in for a regularly scheduled service which went well. But I was told there was a defective shock covered by The people here are very nice. But I went in for a regularly scheduled service which went well. But I was told there was a defective shock covered by warranty that they would have to order. So I got my car and waited a couple of weeks for when my part would show up. At the same time, my service due light kept coming on again. After a few weeks I called back to ask if my part had come in and let them know my service due light had never been reset. They were very nice again and apologized for not having called when my part came and for missing the service light reset. So I scheduled an appointment for the morning and they said it would take until the early afternoon to replace my part. After dropping my car off, I waited all day until the late afternoon and with no update I called and was told there was a problem and that they would have to keep it overnight. FInally the next day they called to say it was done. It was just a bit frustrating that it was left to me to find out if parts were in or whether my car was done. But I also want to reiterate they have always been super kind and apologetic about these issues, which of course goes a long way in how I feel about it. More

Lawrence rocked! Lawrence in customer service was excellent. He provided the best service I have experienced. Highly recommended! I would rec this mazda dealership to Lawrence in customer service was excellent. He provided the best service I have experienced. Highly recommended! I would rec this mazda dealership to anyone seeking quality. More

Great service! Amy was friendly, detailed and efficient, and we are very pleased with the service provided. She went through every step of the service thoroughly. Th Amy was friendly, detailed and efficient, and we are very pleased with the service provided. She went through every step of the service thoroughly. Thank you! More

Great people and service is on point! Great place for servicing your Mazda the people are friendly and on point! I love the pickup from home and back all on them! I truly recommend! Great place for servicing your Mazda the people are friendly and on point! I love the pickup from home and back all on them! I truly recommend! More

Awesoms They always do an amazing job and always make sure they can do all I need. Went in without an appt and they didn’t turn me away They always do an amazing job and always make sure they can do all I need. Went in without an appt and they didn’t turn me away More

Fast and easy service Culver City is the best. They are always so professional and down to earth. Lawrence was very friendly and service was quick and easy. Great people t Culver City is the best. They are always so professional and down to earth. Lawrence was very friendly and service was quick and easy. Great people to visit More

Great service! Amy, my service advisor was very instrumental in getting my car diagnosed and repaired correctly. She provided daily updates and consistently provided Amy, my service advisor was very instrumental in getting my car diagnosed and repaired correctly. She provided daily updates and consistently provided great customer service. More

Friendly, attentive service by Mazda Culver City I've had routine maintenance done by the Mazda Culver City service team since I've purchased my vehicle and have been very satisfied. Last time, in pa I've had routine maintenance done by the Mazda Culver City service team since I've purchased my vehicle and have been very satisfied. Last time, in particular, I was helped by George, who was friendly and helpful during my time there. He advised that I had a few services due at my current mileage, and that my brake pads needed to be replaced. Although I declined service at the time, he was professional, letting me know that a few more check-up procedures needed to be done and then I would be on my way. Good team there at Mazda Culver City. More

Excellent and Efficient Service. This dealership is your one stop shop. Steven Ruiz has been an excellent advisor. My services are always expedited, and done extremely thoroughly. I a This dealership is your one stop shop. Steven Ruiz has been an excellent advisor. My services are always expedited, and done extremely thoroughly. I am consistently impressed by the personal service I receive. Sit back and relax as talented and friendly professionals take care of your car. It's in great hands! More

Satisfied Madza Owner for my 1st Service I want to thank Steve (service)for his job well done in taking care of me from the beginning to finish, need more like him🤗 I want to thank Steve (service)for his job well done in taking care of me from the beginning to finish, need more like him🤗 More