1,902 Reviews of Culver City Mazda - Service Center
Excellent Service Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what needs to be done. More
Great Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more. More
Outstanding Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the lo Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the location very welcoming. More
Very satisfied Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And they have a lot of beutiful cars More
easy and hassle free. easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide ly easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide lyft service which is very helpful. More
Good service and also completed in time as promised. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. More
Amazing customer but expensive pricing I called and spoke with Lawrence in the service department, he was absolutely amazing, with answering my questions and following up with me as promise I called and spoke with Lawrence in the service department, he was absolutely amazing, with answering my questions and following up with me as promised regarding questions he had to research. The price quoted to me was very expensive in my opinion ($85 bucks to change one head light bulb) and that’s including me providing the light bulb, but Lawrence’s customer service was so amazing, I decided to make an appointment anyway. Lawrence took very good care of me and even called a lift for me to return home and another to pick me up to pick up my car. All said and done I ended up paying $165 to have my battery changed in my key fob, both headlights replaced ( with bulbs I provided) and to have my car inspected and diagnosis . The inspection also covered placing air in tires and resetting my oil and tire pressure notifications, as well as a complimentary car wash ;). I would definitely recommend taking your car to their service dept, if you can afford their prices. More
Excellent customer service!! Steve patientiently listened to all the issues with the car and worked diligently to get them fixed, kept me updated throughout the process. He went a Steve patientiently listened to all the issues with the car and worked diligently to get them fixed, kept me updated throughout the process. He went above and beyond to honor the warranty. More
GREAT SERVICE! From the minute I arrived, I was welcomed and received prompt courteous service from Amy. After writing up my service order, I was directed into the From the minute I arrived, I was welcomed and received prompt courteous service from Amy. After writing up my service order, I was directed into the waiting area, offered a donut and water and within a few minutes my Lyft driver arrived and took me home. When my car was ready, the Lyft was sent back for me and I was able to pick up my car with ease. I definitely would recommend this agency to anyone. More
Everything went smoothly until one minor glitch later. It was a routine visit and everything went smoothly until I drove my car home. About two miles away the tire inflation gauge went off. I pulled over a It was a routine visit and everything went smoothly until I drove my car home. About two miles away the tire inflation gauge went off. I pulled over and checked my tires, all of which seemed to be inflated. Drove home and read the car's manual and realized whomever adjusted the levels in my tires probably didn't reset the gauge. Did it myself and it's been fine since. More