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Culver City Mazda - Service Center

Culver City, CA

4.8
1,902 Reviews

1,902 Reviews of Culver City Mazda - Service Center

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August 28, 2019

Excellent Service Steven Ruiz always took care of my car service. He is very professional and always explain the current condition of my car during the service on what More

by mokamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 30, 2019 -

Culver City Mazda responded

Thank you so much for sending your rave review of Steven Ruiz and our service department! We appreciate you choosing our Mazda dealership and encourage you to call or visit us any time. -The Culver City Mazda Team

August 28, 2019

Great Service is impecable and friendly make you feel like family l would not go to any other place have a six year plus relationship and will have six more More

by KENMCATEEHILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Rosie Milad
Aug 30, 2019 -

Culver City Mazda responded

Thank you for leaving us such a glowing review! All of us here at Culver City Mazda strive to provide the best best customer service so we can make sure you feel comfortable, safe and secure in your vehicle. We look forward to your next visit! -The Culver City Mazda Team

August 26, 2019

Outstanding Quick and easy service. I will definitely be coming back for all my Mazda service needs. All of the employees were kind and friendly which made the lo More

by dcast23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 27, 2019 -

Culver City Mazda responded

Hello! We're so happy to hear that you loved your service experience! Thank you so much for your kind words and we hope to work with you again in the future. Best, The Culver City Mazda Team

August 23, 2019

Very satisfied Was just in there for the service. Wich was great. They have a great environment very friendly staff everyone was very helpful and very friendly. And More

by WHYSILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 27, 2019 -

Culver City Mazda responded

Hi Sylva! Thank you so much for your wonderful service review. We're so glad to hear you had a great experience with us. We hope to work with you again soon! Best, The Culver City Mazda Team

August 23, 2019

easy and hassle free. easy to schedule online. Amy was helpful and thorough with the details of what the service will be and the recommendations. Also dealership provide ly More

by RJB_ALVAREZ
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 27, 2019 -

Culver City Mazda responded

Hello! Thank you for sharing your service experience! We're so glad to hear you enjoyed our online scheduler and our Lyft service. We hope to see you back at the service department again in the future! Best, The Culver City Mazda Team

August 22, 2019

Good service and also completed in time as promised. The service met all expectations and was completed on time as promised. The service person was friendly and competent. The Lyft ride was a nice perk. More

by BCHILDRETH99
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 23, 2019 -

Culver City Mazda responded

Hello, We are glad our team was able to meet your expectations. We look forward to meeting you again. -The Culver City Mazda Team

August 21, 2019

Amazing customer but expensive pricing I called and spoke with Lawrence in the service department, he was absolutely amazing, with answering my questions and following up with me as promise More

by lydiacallins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Aug 23, 2019 -

Culver City Mazda responded

Hello Lydia, We appreciate your feedback. We are glad that we were able to help you fix your light bulb and key fob. Our team works hard to make sure you are well taken care of. -The Culver City Mazda Team!

August 19, 2019

Excellent customer service!! Steve patientiently listened to all the issues with the car and worked diligently to get them fixed, kept me updated throughout the process. He went a More

by SHARMA.SHUBHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 23, 2019 -

Culver City Mazda responded

Hello, Our team is huge on communication with our customers. We try to give them constant updates so they are aware of the status of their vehicle. Our team is huge for honor and customer satisfaction. -The Culver City Mazda Team

August 16, 2019

GREAT SERVICE! From the minute I arrived, I was welcomed and received prompt courteous service from Amy. After writing up my service order, I was directed into the More

by HSEIDBYSEID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 19, 2019 -

Culver City Mazda responded

Hello, Our team works hard to makes your customer service experience run as smooth a possible. We understand that your time is important so we try to make sure you're served in a timely matter so that you may return to your daily routine. -The Culver City Mazda Team

August 16, 2019

Everything went smoothly until one minor glitch later. It was a routine visit and everything went smoothly until I drove my car home. About two miles away the tire inflation gauge went off. I pulled over a More

by JIMMYMULE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 16, 2019 -

Culver City Mazda responded

Hello, We are sorry that this happened. We are glad you were able fix the problem. We will keep this in mind moving forward. -The Culver City Mazda Team!

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