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Culver City Mazda - Service Center

Culver City, CA

4.8
1,902 Reviews

1,902 Reviews of Culver City Mazda - Service Center

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October 03, 2019

Awesome service from Lawrence , helped me with all my questions and provided a piece of mind. Loved the curtesy call and Lyft ride to and from the dealership More

by akrut26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Oct 04, 2019 -

Culver City Mazda responded

Hello, We are glad to hear you had an awesome experience with Lawrence. Thank you for taking the time to leave a review, we hope to work with you again in the future. Best, The Culver City Mazda Team

October 03, 2019

Extremely long waiting period I’ve had my car serviced several times at your location and I was pleased every time except for my last visit. I’m usually in and out in an appropria More

by CARL.BALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Oct 04, 2019 -

Culver City Mazda responded

Hello Carl, We understand the frustration that comes with waiting for extended periods of time. We appreciate you taking the time to give us feedback. Best, The Culver City Mazda Team

October 02, 2019

Lawrence is the BEST!! Lawrence leased me my 2019 Mazda and it was a wonderful experience. He has since moved to service and continues to shine. I brought my car in for a re More

by MH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Oct 02, 2019 -

Culver City Mazda responded

Hello, We are so happy your experiences with Lawrence have been wonderful and efficient. Thank you so much for the review, we hope to see you again in the future! Best, The Culver City Mazda Team

October 02, 2019

Service my car and fix tire problem. Excellent attention. Excellent and professional attention, 9-17-2019 Maintenance my car, help me to clarify my doubts. 9-24-2019 Repair right rear t More

by colibrioliver@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Gladis Belloso, Amy Felix, Lance Foster, George Mejia, Lawrence Melendez, Steven Ruiz
Oct 03, 2019 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave a review. We are thrilled to hear you received excellent service for your maintenance and tire repair. We look forward to working with you again in the future. Best, The Culver City Mazda Team

October 02, 2019

Steve is awesome Steve really listened to me and helped me diagnose a problem that had been plaguing my car for years. It’s gone now! And didn’t cost me a thing. I’m s More

by B.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 02, 2019 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave a review. Thank you for coming in, we will pass the message on to Steve! We hope to see you again in the future. Best, The Culver City Mazda Team

October 02, 2019

amazing service team The team at CC Mazda are very personable. Great team! Always willing to go the extra mile for their customers. They truly care to help there custo More

by Roberto Pena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia, Lawrence Melendez, Steven Ruiz
Oct 02, 2019 -

Culver City Mazda responded

Hi Roberto, We are so happy to hear you had a great experience! We appreciate you taking the time to leave a review. Thank you for being a part of the Culver City Mazda family. Best, The Culver City Mazda Team

October 02, 2019

Excellent service Great service center and people. Especially the people make the experience easy and comfortable. Being able to have Lyft called for you also makes it More

by LUNDY20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Moreno, Alex Flores, Steven Ruiz
Oct 02, 2019 -

Culver City Mazda responded

Hello, We are thrilled to hear your time with us was efficient and comfortable. Here at Culver City Mazda, we like to accomadate everyone as best as possible. Thank you for visiting us, we look forward to working with you again in the future. Best, The Culver City Mazda Team

September 24, 2019

Oil change, recall Was very well accommodated for my recent trip for my new vehicle's first oil change and factory recall. Had a great experience and appreciated the ser More

by LATMAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Sep 25, 2019 -

Culver City Mazda responded

Hi! We are so happy to hear your first oil change with us was a great experience. Thank you for joining the Culver City Mazda family. We look forward to working with you again in the future. Best, The Culver City Mazda Team

September 20, 2019

Great Customer Service I came in with a issue that ended up requiring a new part for my Mazda, and Steve was beyond helpful. He followed up regularly with updates, was kind, More

by BRITTANLEFILS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 23, 2019 -

Culver City Mazda responded

Hi! Thank you for the incredibly kind review. We are so happy to hear your time in our service department was great and that Steven made the process easier. Thank you for being a valued member of the Culver City Mazda Team! Best, The Culver City Mazda Team

September 19, 2019

Quick and easy We have a Mazda cx9 and a Mazda 3 so we service our cars at least 4 times a year. Every experience has been quick ,efficient, and easy. And if couse t More

by ANGELIKIDAMASCUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Sep 19, 2019 -

Culver City Mazda responded

Hi! Thank you for being a valued member of our Culver City Mazda family. We appreciate you taking the time to write such a kind review. We look forward to working with you again in the future. Best, The Culver City Mazda Team

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