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1,902 Reviews of Culver City Mazda - Service Center
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October 10, 2019
Seamless The experience was seamless. Lawrence is great and super efficient. Always a big smile and minimum waiting. He took care of everything. My Mazda 3 had The experience was seamless. Lawrence is great and super efficient. Always a big smile and minimum waiting. He took care of everything. My Mazda 3 had been having a weird noise and he had the main mechanic drive with me to identify what was happening. They were able to find the problem and resolve it. Lawrence made the whole experience smooth and professional. More
by COHENTRS
Verified CustomerEmployees Worked With
Lawrence Melendez
October 10, 2019
Friendly, quick service The staff was friendly and was able to get me out of there in about two hours or so. I will definitely be back for my next service. The staff was friendly and was able to get me out of there in about two hours or so. I will definitely be back for my next service. More
by CHRISMRASH
Employees Worked With
Amy Felix
October 10, 2019
So Easy & Painless This was my third time visiting since my purchase and under complete warranty. This crew has it down to a science! Friendly, courteous and so profess This was my third time visiting since my purchase and under complete warranty. This crew has it down to a science! Friendly, courteous and so professional. More
by rburkhardt
Employees Worked With
Lawrence Melendez
October 10, 2019
Led headlight malfunction Just bought my 2019 Mazda cx5 signature two weeks ago and now I have a flashing light on my dashboard. Checked the manual and it advise me to contact Just bought my 2019 Mazda cx5 signature two weeks ago and now I have a flashing light on my dashboard. Checked the manual and it advise me to contact the dealer and have it looked at. Took it and and received a call in the afternoon stating that it was my fault for plugging my wifi device from my mobile phone company into the obd connection, I've had the same device connected into my last cx5 and never had any issues! So after spending $$ they fixed it... When I came to pay the bill for something I felt had nothing to do with my device the entire severice department except 1 person even acknowledged me! Any other time they are hi how are you do you need anything? Nope not this time, I at this point feel they nnew they were shady about the situation! Just not a good experience for the first time in 3 years. Totally disappointed in the service department. More
by GAMECOCKSC
Employees Worked With
George Mejia
October 09, 2019
Great service, nice people The whole experience was quick, efficient and the people were friendly. I felt like I had options and I was clear on the price for the services and fu The whole experience was quick, efficient and the people were friendly. I felt like I had options and I was clear on the price for the services and future service needs. More
by KEISHA.PLUMMER
Employees Worked With
Amy Felix
October 09, 2019
6 years of service and professionalism My length of time going to this dealership should speak for itself. "I tried one Other and came back to Mother" Sales and Service 100% My length of time going to this dealership should speak for itself. "I tried one Other and came back to Mother" Sales and Service 100% More
by MAURICEL82
Employees Worked With
Leigh Bachler, Flo Benjamin, Jeremy Moreno, Jorge Rodriguez, Steven Ruiz
October 07, 2019
Fantastic customer service I took my Mazda CX-5 into the service center for a tune up and was greeted with a big smile from Lawrence. They diagnosed the problems easily and reco I took my Mazda CX-5 into the service center for a tune up and was greeted with a big smile from Lawrence. They diagnosed the problems easily and recognized my pre-paid service. When the diagnosis of a nail in my front tire came in, Lawrence offered a $40 discount that I was very happy to hear about. I would highly recommend anyone with a Mazda to take their car to Culver City Mazda and I'm looking forward to my next tune up. More
by mikey6
Employees Worked With
Lawrence Melendez
October 06, 2019
Zoom Zoom Service I showed up as a walk-in and they were able to accommodate me even though they had 37 other reservations ahead of me. I did not mind waiting a little I showed up as a walk-in and they were able to accommodate me even though they had 37 other reservations ahead of me. I did not mind waiting a little longer for them to fit me in because I had nothing else going on that day. They even discounted the service slightly, which was very nice of them to do. Overall, very satisfied with my experience. More
by Justin.thormann
Employees Worked With
Amy Felix
October 05, 2019
Fast, professional Love the check-in via iPad, and the friendliness of the staff.Service is always fast, and everybody has a nice word when you're there. Love the check-in via iPad, and the friendliness of the staff.Service is always fast, and everybody has a nice word when you're there. More
by DR.MICKY.INC
Employees Worked With
Lawrence Melendez
October 04, 2019
Awesome service Honestly I have to give you guys all the credit. My experience in the last 2/3 visits is the best one in any service industry. My recent adviser Lawre Honestly I have to give you guys all the credit. My experience in the last 2/3 visits is the best one in any service industry. My recent adviser Lawrence is really amazing and he walked me through every maintenance details, friendly, and courteous. More
by SENTHIL.DHANAPAL
Employees Worked With
Lawrence Melendez
