1,913 Reviews of Culver City Mazda - Service Center
Great customer service and work! I've been coming to Culver City Mazda since I bought my Mazda in 2019. Every time I go, the representatives are so helpful! Taking my car to the sho I've been coming to Culver City Mazda since I bought my Mazda in 2019. Every time I go, the representatives are so helpful! Taking my car to the shop usually gives me anxiety - don't know what will be found and what the cost will be, but coming to Culver City Mazda helps to alleviate that. Steve greeted me with a wave when I first pulled up, which immediately took the edge off. Since I had an appointment, Steve helped me get set up and was very clear about what the next steps would be. As I waited, Steve was great about letting me know the progress, and what services would cost, so I could make decisions. Just fabulous positivity and communication! More
Prepared Very well organized and prepared for all questions and situations. The short wait was pleasant and the Lyft ride was timely. Nothing else to say. Very well organized and prepared for all questions and situations. The short wait was pleasant and the Lyft ride was timely. Nothing else to say. More
excellent amazing service, I will go again for now on. Service was great and customer service is awesome. keep doing this your customer, so happy to go there amazing service, I will go again for now on. Service was great and customer service is awesome. keep doing this your customer, so happy to go there More
Great service from Amy! She was a clear communicator, transparent about pricing and did extra things for us like replace our license plate. She was awesome. transparent about pricing and did extra things for us like replace our license plate. She was awesome. More
Great experience. Amy Felix was great! She has great customer service, is friendly, and completed the service within the time estimate. I will definitely be going back for service and maybe next purcha customer service, is friendly, and completed the service within the time estimate. I will definitely be going back for service and maybe next purchase. More
Great Experience! Steve was very helpful- the dealership was busy but he was very friendly and still took the time to explain the service needed on my vehicle clearly. Steve was very helpful- the dealership was busy but he was very friendly and still took the time to explain the service needed on my vehicle clearly. He gave advice on how to get the most out of my services package and really went above and beyond to make sure I understood everything. Thank you, Steve! More
Great service and staff! I had a great experience bringing my CX-5 to the dealership. The service manager worked with me to provide creative solutions working with both my war I had a great experience bringing my CX-5 to the dealership. The service manager worked with me to provide creative solutions working with both my warranty company and my insurance to get me the best deal possible. I was very surprised at how hard your staff worked to help me out and I really appreciate it very much. I will definitely bring my car there again. More
Thank you Amy! Amy was very sweet and competent. She went above and beyond to help me and I'm very appreciative of everything she did for me! Amy was very sweet and competent. She went above and beyond to help me and I'm very appreciative of everything she did for me! More
Service on my vehicle was great customer service was okay. The lady that gave me my rental car was the only person with a great attitude. Everyone else just looked like they didn't like their jobs or ev okay. The lady that gave me my rental car was the only person with a great attitude. Everyone else just looked like they didn't like their jobs or even want to be there. More
Amy was very helpful and knowledgeable. She provided all the info I needed to make informed decisions and was attentive to my needs. Great experience! the info I needed to make informed decisions and was attentive to my needs. Great experience! More