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Culver City Mazda - Service Center

Culver City, CA

4.8
1,910 Reviews

1,910 Reviews of Culver City Mazda - Service Center

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July 10, 2020

Service was quick and easy. Everyone was courteous and wore masks. I also love the Lyft service. Thanks Amy. I’ll be back when I need another service More

by CRAFTYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 13, 2020 -

Culver City Mazda responded

Hello Craftys, What a great review! We're pleased to hear your service experience went so smoothly! We look forward to serving you again. Best, The Culver City Mazda Team

July 10, 2020

Fantastic experience Amy is really ncie and polite! I would highly recommend her and Culver city Mazda based on my previous experience. Great service and warranty work. More

by RZYANG92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 13, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the great review and kind words for Amy We happy to help, and we look forward to serving you again! Best, The Culver City Mazda Team

July 09, 2020

Great service and warranty work! I had an issue with the display and Mazda Culver City was able to take care of me. Steve and Nicol (I think that was her name) was able to get me a Ly More

by jerit9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 10, 2020 -

Culver City Mazda responded

Hello, Thanks so much for the great review! We're happy to know your vehicle was serviced in a timely and efficient manner. We'll be sure to pass along your kind words for Steve and Nicol. We look forward to working with you again, soon! Best, The Culver City Mazda Team

July 09, 2020

Awesome and quick! No hassles at all. Will use again. Very clear feedback from George. Everything was contactless and easy to hand off to the mazda team! More

by NATALIEJSASSER
Recommend Dealer
Yes
Employees Worked With
George
Jul 10, 2020 -

Culver City Mazda responded

Hello Natalie, Thanks so much for your kind words for George and the rest of the Culver City Mazda team! We look forward to serving you again! Best, The Culver City Mazda Team

July 08, 2020

Same Day Turnaround! I finally took my 2014 Mazda6 in to check on a few recalls. I had an appointment at 1PM and the car was ready later that afternoon with a thorough ins More

by jgmiller55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 08, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the great review! We're always happy to help! We look forward to working with you, again! Best, The Culver City Mazda Team

July 08, 2020

It wasn't the best service I ever gotten. Also, they gave me a wrong estimate over the phone, in-person it was $1000 more More

by Anonymous
Recommend Dealer
No
Employees Worked With
Amy Felix
Jul 08, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us your feedback, as it helps us to improve and do better next time. Please reach out to us at your earliest convenience to further discuss the details of your experience, so that we can make it right. We look forward to hearing from you. Sincerely, The Service Team

July 07, 2020

Great service experience! Amy Felix is a committed customer service and provided a positive experience. During our Covid times, she took proper safety measures and assured me t More

by JASONDODGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 08, 2020 -

Culver City Mazda responded

Hello Jason, We're so glad your service experience went seamlessly! We appreciate you taking the time to leave us such a great review, and we'll be sure to pass along your kind words for Amy! We hope you're enjoying your CX-5! Best, The Culver City Mazda Team

July 07, 2020

Love the Mazda service department! They are always very friendly professional and thorough..and I’m very happy about the new spotless car wash included with your service ! More

by TAMIE.SMITH
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia, Steven Ruiz
Jul 08, 2020 -

Culver City Mazda responded

Hello Tamie, We appreciate your feedback, and we're so glad to hear your experience with our service department went so well! We hope you're enjoying your Mazda, and we look forward to working with you again! Best, The Culver City Mazda Team

July 06, 2020

Very friendly and nice people, very professional, it was a recall service but they checked everything else providing all the details that what I needed and also provided transportation! More

by WALTONPIEDRASANTA
Recommend Dealer
Yes
Employees Worked With
Ammy, Amy Felix
Jul 06, 2020 -

Culver City Mazda responded

Hello Walton, Thank you so much for taking the time to leave us a wonderful rating and review! We're happy to hear your service experience was a good one! We hope you're enjoying your vehicle! Best, The Culver City Mazda Team

July 06, 2020

Very friendly, professional, and helpful service. The waiting area was nice, open and well stocked. I felt safe while staying in there waiting area. There was also an offer of a ride to a Destiination of More

by AMBOENCISO3
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 07, 2020 -

Culver City Mazda responded

Hello, We love to see a great review! Thanks so much for taking the time to leave us a great rating and provide your feedback. We're happy to hear your service experience was a good one! We look forward to working with you again! Best, The Culver City Mazda Team

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