1,909 Reviews of Culver City Mazda - Service Center
They honored my appointment, and did my service quickly and efficiently. I really appreciate that they always wash my car. It saves me an errand. and efficiently. I really appreciate that they always wash my car. It saves me an errand. More
As usual, the BEST in service and attention. This is my second car and fifth year in dealing with Culver City Mazda. I have consistently been treated as a trusted friend and customer by everyone This is my second car and fifth year in dealing with Culver City Mazda. I have consistently been treated as a trusted friend and customer by everyone concerned, both the dales and service department. I have recommended the service of CC Mazda to friend and allies from her to Rhode Island. ,I could not give high praise to the establishment! Thank you. More
Great customer service. Steve in Mazda Service was awesome!! Steve in Mazda service did an unbelievable job. One of the best customer service experiences I've ever had. He was always in contact letting me know w Steve in Mazda service did an unbelievable job. One of the best customer service experiences I've ever had. He was always in contact letting me know what was going on and was on top of everything that needed to be done. More
I schedule my service appointments with Amy. She's awesome. I always had a good experiences at this Mazda location. Very easy going and prompt. awesome. I always had a good experiences at this Mazda location. Very easy going and prompt. More
Oil Change / Routine Amy is the best. She got me in after I missed my appointment the day before. She is wonderful, friendly, professional and I will ask for her again a Amy is the best. She got me in after I missed my appointment the day before. She is wonderful, friendly, professional and I will ask for her again and again. More
Excellent and comfortable experience I always enjoy the customer experience at Culver City Mazda! I came in for my first 6-month service and Amy was fantastic, and very informative. I wa I always enjoy the customer experience at Culver City Mazda! I came in for my first 6-month service and Amy was fantastic, and very informative. I waited in the lobby area and was able to do some work calls. The environment was quite nice and really clean. The check-out process was smooth, the car was clean and running great! Thank you! More
Steve was great! Very transparent and consistent. Explained my car issue in detail and offered a loaner for the additional days my car was being serviced. 10/10 Explained my car issue in detail and offered a loaner for the additional days my car was being serviced. 10/10 More
Quick service with all the information I needed I scheduled my appointment via phone and was able to drop of my car at 2:00pm and pick it up at 5:00pm, getting the services done that were critical. I scheduled my appointment via phone and was able to drop of my car at 2:00pm and pick it up at 5:00pm, getting the services done that were critical. The gentlemen that I spoke to was able to give me a full list of recommended services based on the mileage of my car without any pressure to get them done that day. I appreciated the information, friendliness and efficiency of the experience. More
Honest Steve mentioned what needed to be done for this car servicing, and indicated me the state of the breaks and tires at this time and said it can wait fo Steve mentioned what needed to be done for this car servicing, and indicated me the state of the breaks and tires at this time and said it can wait for the next servicing. More
Mazda Culver City Service - the best! From the first call to the last "Goodbye and thanks!", Mazda Service Culver City is the best. Amy has always been my service coordinator, and, even From the first call to the last "Goodbye and thanks!", Mazda Service Culver City is the best. Amy has always been my service coordinator, and, even with many pressing demands waiting, she has always made me feel like she could spend all day talking about my service. You can bank on what she says, too. She knows a lot about cars, and easily answers all my questions pre-service. She responds promptly to calls and texts, and always delivers "on time." Amy is representative of all the staff at Culver City Service. They are all thoughtful, articulate, outgoing, and thorough. The service mechanics themselves have always returned my car with all maintenance complete and all repairs made. They even wash my car before handing me the keys. The waiting room provides beverages and snack food, has comfortable seats, and even a laptop bar. The receptionist is always kind, and, if you need it, will order a Lyft ride from Mazda and a Lyft to return (free of charge). Thanks so much! More