Culver City Mazda - Service Center

The lift rite was good option for me waiting in there for two hours. Very professional even the guy that greets you when you drive in. two hours. Very professional even the guy that greets you when you drive in. More

Polite, patient, professional service person that was thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. More

This was my first visit and all was done quickly and This was my first visit and all was done quickly and efficiently. Thanks to George. The Lyft home and car wash were much Appreciated. However this This was my first visit and all was done quickly and efficiently. Thanks to George. The Lyft home and car wash were much Appreciated. However this app requiring a 25 word comment is annoying and not enhancing my enjoyment. More

I was lied to You all are nice enough, but a few weeks ago, I was emailed a $50 gift card by them that stated it was good to use for any service until Aug 1st. I c You all are nice enough, but a few weeks ago, I was emailed a $50 gift card by them that stated it was good to use for any service until Aug 1st. I called and received a $40 quote for a tire rotation. When I arrived they quoted me $40 for the tire rotation. At the end, I showed them the gift card I was emailed and he says, "Oh that was sent out by mistake, let me check with my manager." He then comes back and tells me they will honor the gift card they sent me (no xxxx!), but that the $40 was a "special price" and the actual price for the tire rotation is $70. I ask him to explain why I would have to pay more than was originally quoted and he starts going on about labor and clicking on a calculator, missing the point entirely. In the interest of preserving my time and avoiding in-person drama, I pay the $20 and leave. This is a realllly shady way to deal with your customers and the company and manager should absolutely be ashamed of themselves. I will never bring my car back here. More

One of the better dealerships I've experienced Friendly, not pushy, service team is good as well as sales. Feels like a family run business. Amy is a great face for the service team. I'd recommend Friendly, not pushy, service team is good as well as sales. Feels like a family run business. Amy is a great face for the service team. I'd recommend sales or service from Culver City Mazda. More

Great customer service, always very clear on what was worked on about my car and friendly service staff as well. Will be coming back here from now on. worked on about my car and friendly service staff as well. Will be coming back here from now on. More

Awesome customer service Steve was great! My car was ready when expected, it was washed and all work was done. Really nice experience and will definitely come back, Steve was great! My car was ready when expected, it was washed and all work was done. Really nice experience and will definitely come back, More

Great service, car ready to go quickly! Amy was very attentive in listening to the issues with my car, and addressed them promptly. She kept me informed and set appropriate expectations on t Amy was very attentive in listening to the issues with my car, and addressed them promptly. She kept me informed and set appropriate expectations on timing due to the business of the dealership. I loved using the Lyft services as well - very convenient! I was previously going to the Glendale dealership - which is difficult living on the west side. I will absolutely come back to this dealership again! More

Awesome service! Thank you so much! Fast and easy! Will Awesome service! Thank you so much! Fast and easy! Will come back! I have nothing but great things to say about this experience! Thank you Awesome service! Thank you so much! Fast and easy! Will come back! I have nothing but great things to say about this experience! Thank you More

Attentive, thorough, proactive, polite. George has always been polite, thorough, knowledgeable, and proactive with my Mazda service needs. I would recommend Culver City Mazda and George, fo George has always been polite, thorough, knowledgeable, and proactive with my Mazda service needs. I would recommend Culver City Mazda and George, for any and all Mazda-related service needs. More