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Culver City Mazda - Service Center

Culver City, CA

4.8
1,909 Reviews

1,909 Reviews of Culver City Mazda - Service Center

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August 12, 2020

Amy Felix Amy is very professional, respectful and courteous. Amy always does a superb job in communicating to me all the important details I need to know to m More

by AMIELFARNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Gladis Belloso, George Mejia
Aug 12, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome rating and review! We always appreciate any feedback our customers have for us, and we're so glad to hear your visit with us went smoothly and was as stress-free as possible. We hope you'll visit again, soon! All the Best, The Culver City Mazda Team

August 11, 2020

I went to get a new key fob replacement. Amy was the person who helped me. Amy was really communicative, helpful, and kept me updated! Had a great experience! More

by JOSE_A
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 11, 2020 -

Culver City Mazda responded

Hello Jose, We're so glad Amy was able to help you during your visit! We're always more than happy to make your visit a pleasant and efficient experience! We look forward to serving you again! All the Best, The Culver City Mazda Team

August 11, 2020

Amy was great and very helpful! She answered all my questions and was very knowleadgeable. I really appreciate her kindness and I hope she helps me in the future. More

by SHAWNA78
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 12, 2020 -

Culver City Mazda responded

Hello Shawna, What a great review! We're so happy to hear Amy was able to provide such excellent customer service during your visit! We'll be sure to pass along your kind words. We look forward to working with you again! Best, The Culver City Mazda Team

August 10, 2020

Unresponsive, closed on Saturdays. An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I More

by helembf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Sep 28, 2020 -

Culver City Mazda responded

Hello, We're very sorry to hear your experience wasn't up to the standard. We always strive to provide excellent customer service, and we're sorry we didn't make the mark. Please reach out to us at your earliest convenience so that we may understand how to do better next time. We look forward to hearing from you.

August 10, 2020

Great! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! More

by Jessica S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 11, 2020 -

Culver City Mazda responded

Hello Jessica, We're so glad you enjoyed your service experience with us! Thank you so much for your kind words for Steve! We'll be sure to let him know he's doing a great job! Best, The Culver City Mazda Team

August 07, 2020

My family is on a road trip from Seattle and wanted to get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect More

by GEORGE.VALAVANIS
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello George, What a great review! We really appreciate you taking the time to leave us your feedback and the great rating! We're more than happy to serve you, we hope you're enjoying your Mazda! Until next time, The Culver City Mazda Team

August 07, 2020

Love this dealership and their customer service. They are very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership More

by YNVME89
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome review! We're so glad to hear about your experience, and we hope you'll visit us again, soon! All the Best, The Culver City Mazda Team

August 07, 2020

Friendly It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 10, 2020 -

Culver City Mazda responded

Hello Patty, We're so grateful you took the time to leave us your wonderful feedback! We always strive to provide our customers with the best possible customer service, and we very much look forward to working with you again in the future! Best, The Culver City Mazda Team

August 06, 2020

Transmission Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. More

by ngeorgeton
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 07, 2020 -

Culver City Mazda responded

Hello, We're so glad Steve was able to help you during your visit with us, We look forward to working with you again, soon! We appreciate the kind review! Best, The Culver City Mazda Team

August 05, 2020

a great service visit. it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been More

by ELVISMITCHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 06, 2020 -

Culver City Mazda responded

Hello Elvis, We're so happy to hear Amy was so helpful during your visit with us, and that you enjoyed your experience! We hope you'll visit us again, soon! Best, The Culver City Mazda Team

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