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Culver City Mazda - Service Center

Culver City, CA

4.8
1,909 Reviews

1,909 Reviews of Culver City Mazda - Service Center

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August 18, 2020

It was very easy to bring my car over to get the tire changed. My car was ready faster than expected and they even helped fit my recall in. Thank you! More

by kimberliechap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Aug 20, 2020 -

Culver City Mazda responded

Hello Kimberlie, Thank you so much for the wonderful review! We're very happy to hear your service appointment went so efficiently, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

August 18, 2020

Steve went over the process and results of the service very clearly. Everything from arrival to departure was very streamlined, and I felt comfortable with their practices regarding the pandemic. More

by MELISSASHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 20, 2020 -

Culver City Mazda responded

Hello Melissa, Thank you so much for taking the time to leave us your rating and review! We're glad to hear Steve was such a big help during your service appointment and that you felt comfortable throughout the process. We look forward to working with you again! All the Best, The Culver City Mazda Team

August 17, 2020

I thought the service was good until I drove my car the next day and the same problems started up again. The repairs were so expensive and it appears they weren’t fixed at all. More

by mklauer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Sep 28, 2020 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your experience. Please reach out to us at your earliest convenience so that we can learn more about your visit. We hope to speak with you soon.

August 15, 2020

Basic Mantinance The staff is friendly and efficient. The place is very clean. It provides Lift rides which is a big help; I did not have to wait. More

by Don't have a screen name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't do it because I don't deal with these people.
Aug 17, 2020 -

Culver City Mazda responded

Hello, Thank you for the great rating and review! We're always happy to provide the best customer service, and we hope to work with you again, soon! Best, The Culver City Mazda Team

August 15, 2020

Everyone at Culver City Mazda is so nice and professional! I ended up here because my original dealership closed down, and this will def be my new one! They took care of a broken door that was More

by ANDREADAVIS418
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Aug 17, 2020 -

Culver City Mazda responded

Hello Andrea, Wow, what a great review! We really appreciate you taking the time to leave us your feedback and share your experience with us! We're always happy to help, and we very much look forward to working with you again! We'll be sure to pass along your kind words for Amy and the team! Best, The Culver City Mazda Team

August 15, 2020

Great Service by Amy Felix It was great dealing with Amy Felix at Mazda Culver City. Everything met my expectations. My car was ready when it was promised. Will book with her ag More

by GM
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 17, 2020 -

Culver City Mazda responded

Hello, We really appreciate your kind words for Amy, and for your awesome review! We're very happy to hear you enjoyed your visit with us! We look forward to working with you again! All the Best, The Culver City Mazda Team

August 13, 2020

Polite, efficient, complete My first visit. Everything was handled quickly and I picked up my car the next day. It's great you provided a car service to take me home. More

by EVAN.FONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 13, 2020 -

Culver City Mazda responded

Hello Evan, Thank you so much for your awesome review and rating! We're so glad to hear your first visit with us went so smoothly and that our team was helpful in making it an efficient experience! We look forward to working with you again, soon! Best, The Culver City Mazda Team

August 13, 2020

Very professional and prompt they great you as you pull up and are very attentive to your concerns. will offer a ride home and pick you up for return. More

by CYNTHIAJONESHARRIS52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 14, 2020 -

Culver City Mazda responded

Hello Cynthia, We're so glad you had a great service experience with us! Thank you for taking the time to leave us a great review! We hope you'll visit us again, soon! Best, The Culver City Mazda Team

August 12, 2020

Great service, great people! Thank you, Mazda team, and Amy in particular for exceeding my expectations in every way! From sharing the video of the car inspection so I could see f More

by MARIAG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 12, 2020 -

Culver City Mazda responded

Hello Maria, Thank you so much for taking the time to leave us your feedback! We love to see a great review! Here at Culver City Mazda, we always strive to provide the best possible service. We look forward to serving you again! All the Best, The Culver City Mazda Team

August 12, 2020

Excellent service Amy was very professional and shared the details about the car in detail and shared videos of the car when it was in garage. Applied a coupon for some More

by Kamalesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Siya Bourat
Aug 12, 2020 -

Culver City Mazda responded

Hello Kamalesh, Thank you for your review! We're thrilled to hear about your positive experience during your visit, and we look forward to working with you again! Best, The Culver City Mazda Team

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