1,909 Reviews of Culver City Mazda - Service Center
Amy was amazing! I was late to my appointment but she still managed to make it work. I sat in the showroom and worked while my car was being serviced. Finished much faster than I had expected. Super e still managed to make it work. I sat in the showroom and worked while my car was being serviced. Finished much faster than I had expected. Super efficient and easy! More
I have had fantastic experiences with Culver City Mazda! Excellent service from start to finish. Amy and Steven were awesome. I appreciate the helpful concierge service too. Excellent service from start to finish. Amy and Steven were awesome. I appreciate the helpful concierge service too. More
Amy was fantastic as usual. I went in for my routine checkup and she made the process smooth, kept me in the loop with what was going on with my vehicle and let me know as soon as possible when it was d checkup and she made the process smooth, kept me in the loop with what was going on with my vehicle and let me know as soon as possible when it was done. More
Service department was extremely unorganized and slow. The "appointment" I scheduled did not mean anything as I had to wait over an hour to drop my car off after the time I selected for an appointment. I The "appointment" I scheduled did not mean anything as I had to wait over an hour to drop my car off after the time I selected for an appointment. I pulled in and watched several cars arrive after me get service before I did and when I asked them about it they told me I was lying. I came back an hour after I got a text saying my car was ready, then had to wait another 30+ minutes to pull the car up for me. I spent over 1.5 hours just waiting to drop off and pick up a car which should have taken 10 minutes max when an appointment is scheduled. More
Steve did an outstanding job to resolve multiple issues with my vehicle. He was very polite and up front about the recommended services. Awesome work! with my vehicle. He was very polite and up front about the recommended services. Awesome work! More
Always friendly staff and quick service. I’ve always been happy with this dealer’s service. Amy is so kind and professional. And they spare me my time. happy with this dealer’s service. Amy is so kind and professional. And they spare me my time. More
It was great working with Culver city Mazda. Very easy going - polite and helpful good staff. They do everything possible to take care of their clientele. I was given a date and my car was ready sooner th going - polite and helpful good staff. They do everything possible to take care of their clientele. I was given a date and my car was ready sooner than expected. Fantastic work. Ill deal with them again. More
Very modern approach (texting, complimentary Lyft rides) which is appreciated. Everything was explained up front and upon completion. I'm knocking a star because I arrived when they said my car would be r which is appreciated. Everything was explained up front and upon completion. I'm knocking a star because I arrived when they said my car would be ready but still had to wait 20 minutes. Overall, will return. More