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Culver City Mazda - Service Center

Culver City, CA

4.8
1,909 Reviews

1,909 Reviews of Culver City Mazda - Service Center

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September 01, 2020

You guys really exceeded my expectations this time around. I know how busy you get which is why I planned to leave my car with you the whole day. I was shocked to get notification my service was done More

by LOOSELOS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 02, 2020 -

Culver City Mazda responded

We are thrilled to hear we exceeded your expectations! We appreciate the great review of our service department and we look forward to working with you again.

August 29, 2020

Amy Felix was the best! Quick, provided what I asked for, and courteous the whole way through—despite the dealership being pretty busy at the time. The complementary Lyft ride back home was a nice surprise. More

by Mazda3 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 31, 2020 -

Culver City Mazda responded

Hello, Thanks so much for your kind words for our team! We pride ourselves on our customer service, and we're very happy to hear you enjoyed your visit with us! We hope to be able to work with you again, soon! All the Best, The Culver City Mazda Team

August 29, 2020

First time here. My regular place was Mazda Santa Monica but they closed due to the quarantine. Just needed a oil change and quick service. Had a great experience. 😄 More

by ssminoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 31, 2020 -

Culver City Mazda responded

Hello, We appreciate you taking the time to leave us your review! It was a pleasure being able to serve you, and we hope you'll visit us again in the future! Best, The Culver City Mazda Team

August 29, 2020

Everyone was very friendly! The communication throughout the service was great, and they gave tons of helpful updates via text. The Lyft service to/from the dealership is really nice as well. More

by ADELA.AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 31, 2020 -

Culver City Mazda responded

Hello Adela, Thank you so much for choosing Culver City Mazda to assist you with your service appointment! We're happy to hear it was a pleasant experience for you, and we look forward to working with you again! Best, The Culver City Mazda Team

August 28, 2020

Took my car in for a third party warranty repair. George was very helpful getting the service approved quickly and getting my car back to me same day. More

by MPOREMBIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 31, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your rating and review! We're happy to hear George helped to make your service appointment go so smoothly. We hope you're enjoying your Mazda, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

August 28, 2020

The service was prompt and finished quickly within a few hours with no surprises. I would return for future service needs for my Mazda CX-5. More

by PETER38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 31, 2020 -

Culver City Mazda responded

Hello Peter, Thanks for the great review! We're always thrilled to hear about our customers' experiences and we're happy to know your service appointment went so smoothly. We hope you're enjoying your CX-5, and we look forward to serving you again! Best, The Culver City Mazda Team

August 27, 2020

Amy was fantastic in my service from start to finish. She was courteous, knowledgeable and helpful through the whole process. Will ask for her in the future! More

by CATIE.SARALEGUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 28, 2020 -

Culver City Mazda responded

Hello Catie, Thank you for the high rating and review! We're glad to hear Amy was so helpful during your service appointment! We look forward to working with you again! All the Best, The Culver City Mazda Team

August 25, 2020

Decent service for oil change, be prepared to wait several hours. They do provide a LYFT for you IF you don’t want to wait. Friendly enough. Still waiting for a return call from Charlie to talk about More

by hsdesign69
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 26, 2020 -

Culver City Mazda responded

Hello hsdesign69, Thank you so much for taking the time to leave us a review! We're so glad to hear you enjoyed your overall experience. We hope to work with you again, soon! If there's anything more we can do to help, please let us know! All the Best, The Culver City Mazda Team

August 25, 2020

Steven is always helpful and friendly. He provides great service and communication. I appreciate the straight forwardness and accuracy in the documentation. I also appreciate that he takes the time to expla More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Aug 26, 2020 -

Culver City Mazda responded

Hello Becca, Thank you for your wonderful review! We appreciate your kind words for Steven, and will be sure to pass them along! We're glad to hear you enjoyed your visit with us, and we hope to work with you again, soon! Best, The Culver City Mazda Team

August 25, 2020

Quick, courteous, to the point. That's what I want when servicing my automobile at the Dealer. I don't like a lot of "fluff" and wasting of time. More

by COACHACK55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 26, 2020 -

Culver City Mazda responded

Hello, We're so grateful for your review and excellent rating! We're happy to hear your experience was an efficient one, and we hope to be able to work with you again, soon! Best, The Culver City Mazda Team

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