Culver City Mazda - Service Center

Steve is someone you are comfortable leaving your car with. He is communicative and projects a positive and professional attitude, no matter the external problems. with. He is communicative and projects a positive and professional attitude, no matter the external problems. More

I'll have to find a new service center. Unfortunately, Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure w Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure warning. They simply didn't put in enough air in one of the tires. The second service was a bit of a mess. They left a screwdriver and a Sharpie pen in the engine compartment. Nowhere that I think either could do any damage. But hey, I think we can agree that that's not good. The engine "cover" was a mess with oil drops and not properly pushed down/closed all the way. And, in my opinion, the oil has been over-filled. (I also had another low tire pressure warning the day after I got it home. That was due to a nail that I must have picked up on the way home). So I had to take it back. They say the oil level is fine. (It's not. It's about a quarter inch over the second/top indicator (called the "F Line") when the car is cool and not running). Maybe they were just having a bad day. But I'd say - definitely check your engine compartment and engine oil when you get home. I'm glad I did. Screwdriver and Sharpie were returned when I took it back. I will say that the service people who check you in are nice. I've simply lost confidence in the actual technicians at this location. More

This was my first oil change/service in the post COVID-19 world. Service was great and I felt comfortable with their new safety protocols in place. world. Service was great and I felt comfortable with their new safety protocols in place. More

Fast service, love that they come out to you during COVID. Promised my car within 3 hours, and it was ready before then. They also washed my car so that was nice. They don't try to up sell you, and tel COVID. Promised my car within 3 hours, and it was ready before then. They also washed my car so that was nice. They don't try to up sell you, and tell you exactly what's going on with the health of your vehicle. More

First time here.... very impressive! Steve was professional, friendly and competent. He went over the service I was to receive in great detail (more than any service person ever has, and I'm 63). professional, friendly and competent. He went over the service I was to receive in great detail (more than any service person ever has, and I'm 63). More

I really appreciated the communication from Steve and the team. Also, the video sent by Marco was fantastic. Service was fast and thorough. Bravo all! team. Also, the video sent by Marco was fantastic. Service was fast and thorough. Bravo all! More

As always, they are fast and efficient. Extremely polite and helpful. This is why I drive all the way to Culver City from across town. and helpful. This is why I drive all the way to Culver City from across town. More

I had a great experience at Culver City Mazda. I've been here a few times now and each time is great. Very friendly staff. here a few times now and each time is great. Very friendly staff. More

This was my first time using this service. My contact person was Steve and he was amazing. He was trustworthy, helpful, kind, and knowledgeable. He made me feel comfortable and the experience simple, and person was Steve and he was amazing. He was trustworthy, helpful, kind, and knowledgeable. He made me feel comfortable and the experience simple, and easy. I also liked that they offered to lyft me home and back to pick up my car. My car was cleaned when I picked it up and I felt like I had a new car. I would recommend this service to anyone. More

Cordial and no nonsense approach, great work. On time promised work. No add-on sales are always welcome. Other add-on sales are a turn-off. promised work. No add-on sales are always welcome. Other add-on sales are a turn-off. More