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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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November 24, 2020

My experience from start to finish was great. Everything was professional and timely. My service tech was Amy who always is professional thorough and friendly. More

by REDEEMED2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 25, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate us and leave us a review! We're so glad you enjoyed your service appointment with us and felt well taken care of! Please let us know if there's anything more we can do to help you! The Culver City Mazda Team

November 24, 2020

Big thanks to Steve for taking care of my CX5. Checked me in on top, got me a ride, and kept me posted over text. More

by MIKEALLEN152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 25, 2020 -

Culver City Mazda responded

Hello Mike, Thank you so much for your kind words for Steve! We're so glad you enjoyed your experience with our service department, and we look forward to your next visit! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

November 23, 2020

Wonderful customer service. Friendly, knowledgeable, the only place I've ever taken my 2016 Mazda 3 to be serviced. Would definitely recommend this service department. More

by NDHANNAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 23, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate the five-star rating and the kind words for our team! We're always more than happy to help! We look forward to working with you again. Enjoy your Mazda! The Culver City Mazda Team

November 23, 2020

It was a great experience. Steven was super-helpful, and he gave some brilliant suggestions for future upgrades. Their communication system was easy and I was constantly updated. More

by Zbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 23, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your feedback and review! We're glad to hear Steven was so helpful during your appointment! We appreciate your kind words, and we hope to serve you again! The Culver City Mazda Team

November 20, 2020

Always a great experience, customer service genuinely cares and wants to help. My only wish is there be a shift dedicated to customer drop offs. I do not want to use lyft service during the pandemic. More

by enerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 23, 2020 -

Culver City Mazda responded

Hello, What a great review and rating! We're so happy to hear you had a good experience with our service team and felt they were helpful to you during your visit! We appreciate your feedback, and look forward to serving you again! The Culver City Mazda Team

November 20, 2020

Clean environment, friendly and helpful staff. The free lyft rides were amazing!!! I’ll be back! The movie from the service center was cool! Thank you! More

by MEGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 23, 2020 -

Culver City Mazda responded

Hello, Thank you for the wonderful rating and review! We're so glad you enjoyed your visit, and the video recap from the service team! We look forward to serving you again! The Culver City Mazda Team

November 19, 2020

As always the service was great. Amy is very thoughtful and helpful. She makes sure I know what is going on. Amy is very responsive to any issues I may have. Steve Ruiz is always available and helpful. More

by CATHERINE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Nov 19, 2020 -

Culver City Mazda responded

Hello Catherine, Thank you for the five-star rating and reiew! We appreciate your kind words for Amy and Steven, and we're happy to hear you enjoyed your appointment with us! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

November 19, 2020

Amazing visit as usual. Steven delivering superb service and always attentive. No other dealership I visit comes close to the quality these guys put in to their day to day operations. More

by REYESM101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Steven Ruiz
Nov 19, 2020 -

Culver City Mazda responded

Hello, What a great review! We're so happy to hear you enjoyed your visit with us, and that Steven was so helpful. We always strive to provide excellent customer service, and we're happy to hear we've hit the mark! We look forward to working with you again! The Culver City Mazda Team

November 18, 2020

Amy was my service associate and she was really GREAT!! Smart, patient, pleasant, and quick. She had me in and out of there like a flash. Upon follow-up, she reached out exactly when she said she would, pr More

by Antonio Sosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 19, 2020 -

Culver City Mazda responded

Hello Antonio, What a fantastic review! We really appreciate you taking the time to leave us your feedback. We'll be sure to pass along your kind words for Amy and we're glad to hear you enjoyed your experience! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 18, 2020

I had been looking at the Mazda 2021 3 sedan and visiting different dealerships. Dan was great, genuine service and to the point! There were no surprises with him. More

by MELINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Culver City Mazda responded

Hello Melinda, Thank you for your wonderful rating and review! We're happy to hear Dan was so helpful in finding the car you wanted! We hope to work with you again in the future! The Culver City Mazda Team

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