Cullman Dodge Chrysler
Cullman, AL
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Service on jeep My husband and I saw our check engine light come on and found it was the thermostat. It’s just before Christmas and the price we were thinking it woul My husband and I saw our check engine light come on and found it was the thermostat. It’s just before Christmas and the price we were thinking it would take was gonna prevent us from buying gifts for the family. Not to mention rental car so he could get to work. Our stress was relieved and fears eliminated thanks to this dealership! They got our 2018 renegade in serviced and repaired the very next day and the price was beyond reasonable! If you ever need any services take your vehicle here and ask for Suzy Alexander who was beyond helpful and courteous. Service inside and outside the shop was the absolute best!!! More
Always great service. I have my new Ram 1500 serviced at Cullman Ram Dodge. Everyone in their service dept. is great to work with. Fast and efficient. So far every visi I have my new Ram 1500 serviced at Cullman Ram Dodge. Everyone in their service dept. is great to work with. Fast and efficient. So far every visit has been good. More
Buying a new car Our salesman Jim Stinson was so helpful and nice and went the extra mile to get us the color Jeep Cherokee that we wanted. It was a pleasure to do bus Our salesman Jim Stinson was so helpful and nice and went the extra mile to get us the color Jeep Cherokee that we wanted. It was a pleasure to do business with Cullman Chrysler- Dodge- Jeep-Ram. Jim and Phyllis Archer More
Excellent customer service Brian and Susie are very helpful and go the extra mile for their customers. I have never had a problem that they couldn’t handle. Recommend highly! Brian and Susie are very helpful and go the extra mile for their customers. I have never had a problem that they couldn’t handle. Recommend highly! More
Very professional, courteous and quick. Professional and courteous and quick.... helped me get back to business without problems or a lengthy wait.... will definitely be them on my short lis Professional and courteous and quick.... helped me get back to business without problems or a lengthy wait.... will definitely be them on my short list of dealerships to have my service work done whenever I am in the area More
You cannot beat this dealer's awesome customer service The service department here wrote the book on integrity and customer service. What others claim this dealership actually provides. If you want hones The service department here wrote the book on integrity and customer service. What others claim this dealership actually provides. If you want honest, up-front treatment, you won't find a better place to go. More
Denial of Offer In 2016 I bought a high end new Dodge 1500 ECO . At signing I was told that they (the dealership) would replace my first set of tires. I did not ask In 2016 I bought a high end new Dodge 1500 ECO . At signing I was told that they (the dealership) would replace my first set of tires. I did not ask for this it was an offer, which I was tickled about. This month is when I requested my new tires. They have now denied that the statement was ever made, this coming from the dealer Manager. I am a 72 year young man that does not want anything from anyone or anything except what I was told I would receive. Up to this point I had been satisfied with the dealership and service. For the price of a set of tires I will never darken their doors again, do everything I can to spread the word. Now it is not the tires, it is that they are calling me a liar about the situation. I AM NOT A LIAR and stand on my word. Make me a friend not an enemy !!!!!!!!!!!!!!!! and yes I will sign to this. Edward P. Fields Warrior, AL. More
great dealership just visited cullman dodge to have my journey serviced and had to wait about an hour for the work to be done, talked to scotty and looked at the new v just visited cullman dodge to have my journey serviced and had to wait about an hour for the work to be done, talked to scotty and looked at the new vehicles and then they announced my car was ready. great service done while you wait on certain services, make sure you ask for scottie maples as he is a honest and great salesperson not pushy or a know it all... More
Stolen Vehicles This dealer has no problems buying and selling stolen vehicles. Vehicle arrived on a flat bed with no keys or clean title papers and the manager had n This dealer has no problems buying and selling stolen vehicles. Vehicle arrived on a flat bed with no keys or clean title papers and the manager had no problem changing the locks and buying the vehicle from someone that lived 250 miles away. More
Unprofessional Sales People I contacted the dealership this week about a 2015 Chevrolet LTZ that they had. I told the salesperson that I would be over on Friday to look at the ca I contacted the dealership this week about a 2015 Chevrolet LTZ that they had. I told the salesperson that I would be over on Friday to look at the car. I made a @100 mile trip to get there only to be told that the car had been sold the day before, and the salesperson had not bothered to let me know so that I would not make the drive. If he thought that he could have shown me something else, he was sadly mistaken and the Chevy was the only one I was interested in. To no contact me was inconsiderate and unprofessional. More