Cullman Dodge Chrysler

You cannot beat this dealer's awesome customer service The service department here wrote the book on integrity and customer service. What others claim this dealership actually provides. If you want hones The service department here wrote the book on integrity and customer service. What others claim this dealership actually provides. If you want honest, up-front treatment, you won't find a better place to go. More

Denial of Offer In 2016 I bought a high end new Dodge 1500 ECO . At signing I was told that they (the dealership) would replace my first set of tires. I did not ask In 2016 I bought a high end new Dodge 1500 ECO . At signing I was told that they (the dealership) would replace my first set of tires. I did not ask for this it was an offer, which I was tickled about. This month is when I requested my new tires. They have now denied that the statement was ever made, this coming from the dealer Manager. I am a 72 year young man that does not want anything from anyone or anything except what I was told I would receive. Up to this point I had been satisfied with the dealership and service. For the price of a set of tires I will never darken their doors again, do everything I can to spread the word. Now it is not the tires, it is that they are calling me a liar about the situation. I AM NOT A LIAR and stand on my word. Make me a friend not an enemy !!!!!!!!!!!!!!!! and yes I will sign to this. Edward P. Fields Warrior, AL. More

great dealership just visited cullman dodge to have my journey serviced and had to wait about an hour for the work to be done, talked to scotty and looked at the new v just visited cullman dodge to have my journey serviced and had to wait about an hour for the work to be done, talked to scotty and looked at the new vehicles and then they announced my car was ready. great service done while you wait on certain services, make sure you ask for scottie maples as he is a honest and great salesperson not pushy or a know it all... More

Stolen Vehicles This dealer has no problems buying and selling stolen vehicles. Vehicle arrived on a flat bed with no keys or clean title papers and the manager had n This dealer has no problems buying and selling stolen vehicles. Vehicle arrived on a flat bed with no keys or clean title papers and the manager had no problem changing the locks and buying the vehicle from someone that lived 250 miles away. More

Unprofessional Sales People I contacted the dealership this week about a 2015 Chevrolet LTZ that they had. I told the salesperson that I would be over on Friday to look at the ca I contacted the dealership this week about a 2015 Chevrolet LTZ that they had. I told the salesperson that I would be over on Friday to look at the car. I made a @100 mile trip to get there only to be told that the car had been sold the day before, and the salesperson had not bothered to let me know so that I would not make the drive. If he thought that he could have shown me something else, he was sadly mistaken and the Chevy was the only one I was interested in. To no contact me was inconsiderate and unprofessional. More

just wonderful Cullman Chrysler Dodge has been very helpful on my vehicle purchase. I would recommend them to anyone who wants to buy a vehicle. They are a very hone Cullman Chrysler Dodge has been very helpful on my vehicle purchase. I would recommend them to anyone who wants to buy a vehicle. They are a very honest dealer and will do their best for you. More

Dealer undervalued my trade (Ram) by the same amount of the new vehicle mfg & dealer rebates. They did not drive the trade. Salesman stated the 2014 Ram 2500 4D now has independent suspension. the new vehicle mfg & dealer rebates. They did not drive the trade. Salesman stated the 2014 Ram 2500 4D now has independent suspension. More

i have used this dealer for service for the last 15 years and they do great honest service and i had 1 van that a different dealer wouldnt fix the front ball joint even thoe it was still under warrenty and e and they do great honest service and i had 1 van that a different dealer wouldnt fix the front ball joint even thoe it was still under warrenty and ended up taking it to cullman and they fixed it with no problems i have bought most of my vans from them.i have always bought my vech from scotty maples and he is a great person to work with and i trust him that i took my daughter to him when to trade in a jeep that she was having problems with and got a great trade in on it. More

The first time I looked at the Challenger the salesman did not even offer a test drive. After a few weeks I tried to give a second chance and this salesman let me drive the car. He didn't know much about did not even offer a test drive. After a few weeks I tried to give a second chance and this salesman let me drive the car. He didn't know much about the car or his sales manager. Tried to tell me the CHallenger and Ram MDS go from 8 cylinders to 6. Its 8 to 4. There were other questions they couldn't answer either. They ask me if I wanted to trade and I told them I needed to think on it and he gave a fair price on the Challenger but I told them that I was afraid they would low ball me on my trade. They said they would not. This was saturday, monday I came back and was ready the trade. They tried to low ball me on my trade, the amount they said they would take off the new car was not in the deal as promised. Their used car salesman tried to tell me my Toyota was not worth anything. Really. The salesman told me that my trade just is not worth anything as well and their Dodge they could sell at top price because they were hot. He also said their jeeps bring whatever they want for them. BS!!! They keep my insurance card and didn't even try to contact me to get it back. I went to get it and the salesman was rude. female. More