Cullman Dodge Chrysler
Cullman, AL
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They customer service department is awful. This dealership is awful when it comes to their service department. I have took my jeep up there several times after calling them and specifically ask This dealership is awful when it comes to their service department. I have took my jeep up there several times after calling them and specifically asking them if they could look at it the next day and of course they could. It only took them 3 days both times to even look at it. My daughter took her jeep up there to have the oil changed, they stripped the oil pan plugged and then said o we didn't do it. It had oil in it when she drove it up there but wouldn't hold oil after they got done. More
We were headed to Huntsville for oil change and called Decatur dodge place first but they couldn’t do oil change til next week so we called Cullman which is closer and they got us in right away no appt ne Decatur dodge place first but they couldn’t do oil change til next week so we called Cullman which is closer and they got us in right away no appt necessary! Very quick and friendly!! More
Amazing service Great staff with amazing service, and a very clean dealership. They were able to service my alfa romeo with no issues. I appreciated not having to tak Great staff with amazing service, and a very clean dealership. They were able to service my alfa romeo with no issues. I appreciated not having to take it to Birmingham. More
Great experience Heath Parker and Rod Wynn made my purchase experience great.They were very professional , quick and responsive. They went above my expectations to gi Heath Parker and Rod Wynn made my purchase experience great.They were very professional , quick and responsive. They went above my expectations to give me the truck I needed and I will definitely be back to make another purchase in the near future. Thanks Chad Burks More
Saved me money and 5 Star Service Came in because I had service light indicator on for both breaks and traction control plus loss of cruise control on my 2015 Challenger. Was told by s Came in because I had service light indicator on for both breaks and traction control plus loss of cruise control on my 2015 Challenger. Was told by service manager that my original breaks were still well within limits of good (at 80,000 plus miles...I do lots of highway miles) and problem was a sensor that had gone bad on right rear that caused service lights and loss of cruise control. The squeezing sound I had thought indicated break pad wear was break dust buildup and was fixed with can of break cleaner. Needless to say I drove out 40 min later with ALOT less spent and a very happy experience knowing I could have been taken advantage of by a bad dealer who added a full unnecessary break job instead of a less than $50 sensor. More
Great Everything was great all but the lady that moves veichel and her husband is a sales man. She stuck her head in while I was singing my paperwork all be Everything was great all but the lady that moves veichel and her husband is a sales man. She stuck her head in while I was singing my paperwork all because I did not buy my Jeep from her husband. That was very uncalled for . We stopped in on Saturday just looking and he happen to walk out, we never talked price's with him only small talk and small talk does not bind me to buy a car from you. He was mad when he seen me come in on Tuesday and start talking to Scott, he was rude to him and Scott never knew until late Monday night we even came in on Saturday so it wasnt his fault he didn't steal a sale from the other guy ( I dont even know his name). But when she stuck her head in while I was doing paper work I almost changed my mind on the whole deal. She was very disrespectful to a buying customer! Other than those two everything was great. More
New Jeep. Loved the friendly salesperson. All of the people we delt with were great (especially Carolyn). She was so easy going and nice. That is what it is all Loved the friendly salesperson. All of the people we delt with were great (especially Carolyn). She was so easy going and nice. That is what it is all about. More
Everyone there is always helpful and polite. I did not purchase my last vehicle there. BUT I will purchase my next one there. Nice people always friendly. Great Service Department. Has not let I did not purchase my last vehicle there. BUT I will purchase my next one there. Nice people always friendly. Great Service Department. Has not let me down yet. More
Great service department!! Worked me in as my schedule is crazy. Have used them for years and fully trust them for all my needs with my vehicle Highly recommend this service dep Worked me in as my schedule is crazy. Have used them for years and fully trust them for all my needs with my vehicle Highly recommend this service department! More
Awesome experience Well this is my 3rd truck., awesome experience great service team as well. Very professional and Curtis. My salesman showed me the new feature of th Well this is my 3rd truck., awesome experience great service team as well. Very professional and Curtis. My salesman showed me the new feature of the truck and as I left the dealer shop had a flat tire and made the phone call to them and they put a new tire on. More