Empire Mazda of Green Brook

David from the dealership was extremely helpful throughout my search for a new car. He took the time to understand my requirements and even sent me videos of the car before my appointment to make s throughout my search for a new car. He took the time to understand my requirements and even sent me videos of the car before my appointment to make sure it met my expectations. When I noticed scratches on the used car, the team was very patient and took the car to be detailed twice, which I really appreciated. The only downside was the experience with the final individual who handled the paperwork. He seemed rushed and was somewhat abrupt when answering questions, especially regarding the warranty that came with the car versus the 60-day warranty. Although I understand it was a Friday and still before closing time, his attitude made that part of the process less pleasant. Despite this, the rest of the team at Empire Auto was friendly and accommodating. More

Very professional and courteous people specially Megan , she answered all my questions always with a smile she answered all my questions always with a smile More

This is a very, helpful and informative dealership. They have a great staff that work there. They have a great staff that work there. More

Horrible company, we purchased used subaru from them and paid full amount. Waited 5 weeks to get title. Called them several times. Also, they charged us sales taxes and when we get title and we tried to reg paid full amount. Waited 5 weeks to get title. Called them several times. Also, they charged us sales taxes and when we get title and we tried to register our car and title clerk said we have to pay taxes. They suppose to do it so we won't have to pay taxes again. It is a xxxxing mess!!! Called them again now they are trying to find out what is going on. More

Service visit to do front brakes and replace all tires on Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly s Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly scratch and dent. Dealer offered to send car out for repainting at its expense and I declined and instead negotiated $1,200 off the service bill, which I used to repair with my body guy. 2,500 miles later I experienced vibrations in the steering. I had to replace the front brakes and rotors at my expense because the dealer failed to true the rotors during the service visit. I have lost time and money due to the incompetence of this dealer. More

This dealership is so good. There is working so nice people. They are so friendly. Justin Almanzar helped me with everything. There is working so nice people. They are so friendly. Justin Almanzar helped me with everything. More

Mike and Janet at the Service Desk were fast, courteous, helpful and efficient. As always, the technician’s video was informative and right on the money!! helpful and efficient. As always, the technician’s video was informative and right on the money!! More

Excellent service from Megan Dolce! Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. Ho Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. However, the navigation chip needed to be replaced and I walked away a happy customer knowing my vehicle has a lot of life in it. Excellent, excellent customer service at this location. Thanks, Megan! Can't say that about all of them More

Samuel Franco provided exceptional service. He was very knowledgeable and met all our expectations. The overall experience was great!!! He was very knowledgeable and met all our expectations. The overall experience was great!!! More

I would like to extend my heartfelt thanks to Semir Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. The car is in excellent condition and was priced very reasonably. The entire process was incredibly efficient, making the experience smooth and hassle-free. I highly recommend this dealership to anyone looking for a seamless car-buying experience! More