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Empire Mazda of Green Brook
Green Brook, NJ
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180 Reviews of Empire Mazda of Green Brook
Horrible company, we purchased used subaru from them and paid full amount. Waited 5 weeks to get title. Called them several times. Also, they charged us sales taxes and when we get title and we tried to reg paid full amount. Waited 5 weeks to get title. Called them several times. Also, they charged us sales taxes and when we get title and we tried to register our car and title clerk said we have to pay taxes. They suppose to do it so we won't have to pay taxes again. It is a xxxxing mess!!! Called them again now they are trying to find out what is going on. More
Service visit to do front brakes and replace all tires on Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly s Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly scratch and dent. Dealer offered to send car out for repainting at its expense and I declined and instead negotiated $1,200 off the service bill, which I used to repair with my body guy. 2,500 miles later I experienced vibrations in the steering. I had to replace the front brakes and rotors at my expense because the dealer failed to true the rotors during the service visit. I have lost time and money due to the incompetence of this dealer. More
Mike and Janet at the Service Desk were fast, courteous, helpful and efficient. As always, the technician’s video was informative and right on the money!! helpful and efficient. As always, the technician’s video was informative and right on the money!! More
Excellent service from Megan Dolce! Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. Ho Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. However, the navigation chip needed to be replaced and I walked away a happy customer knowing my vehicle has a lot of life in it. Excellent, excellent customer service at this location. Thanks, Megan! Can't say that about all of them More
I would like to extend my heartfelt thanks to Semir Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. The car is in excellent condition and was priced very reasonably. The entire process was incredibly efficient, making the experience smooth and hassle-free. I highly recommend this dealership to anyone looking for a seamless car-buying experience! More
I would like to extend my heartfelt thanks to Semir Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. Terzic and Wayne Schey for their exceptional service. With their help, I purchased my very first car from this amazing and professional dealership. The car is in excellent condition and was priced very reasonably. The entire process was incredibly efficient, making the experience smooth and hassle-free. I highly recommend this dealership to anyone looking for a seamless car-buying experience! More
Empire Mazda of Greenbrook is by far the best auto dealership that I have ever had the privilege of dealing with. First off I must start off with their FANTASTIC Service Advisor Megan Dolce who gui dealership that I have ever had the privilege of dealing with. First off I must start off with their FANTASTIC Service Advisor Megan Dolce who guided me through the process , Megan's role made this a very seamless process for me Then Emiliano my technican clearly and precisely explained each step he took in servicing my vehicle with people like this I highly recommend Empire Mazda of Greenbrook to anyone searching for a vehicle Thank you Peter Barnes More
Wonderful overall experience. Megan dolce was extremely nice and helpful fully explaining everything. Didnt take as long as I expected and the video they send u while they are wor Megan dolce was extremely nice and helpful fully explaining everything. Didnt take as long as I expected and the video they send u while they are working on the car is very informative. Will happily go back in the future. More