Crystal Lake Chrysler Jeep Dodge

Evernote was very professional and SA contacted me back the same day great service thanks the same day great service thanks More

The service department is a pleasure to work with. They are efficient and communicate well. They are efficient and communicate well. More

Very quick and friendly. Worked to get us in the perfect car! Robby and Chris rocked it and it happen. Worked to get us in the perfect car! Robby and Chris rocked it and it happen. More

From the time we contacted George/service rep to the time we picked up our truck after service we were impressed. George was efficient and provided outstanding customer service. He was very helpful - we will we picked up our truck after service we were impressed. George was efficient and provided outstanding customer service. He was very helpful - we will continue to bring our vehicle to the dealership for service. More

Everyone was professional. Work was well done and the new tires are great. Thanks. Fifteen words here. Work was well done and the new tires are great. Thanks. Fifteen words here. More

First time customer and never going back! I took my newly acquired Dodge in for service and the service writer was rude and completely unhelpful in regards to dealing with a 3rd party warran I took my newly acquired Dodge in for service and the service writer was rude and completely unhelpful in regards to dealing with a 3rd party warranty. He insisted that I needed either get authorization ahead of time or bring him a printed copy (I had a PDF version of on my phone) of the warranty. He also told me that only part of my issues would be covered. When I went home and called the warranty company, the first question they asked was if I had taken it to the dealer yet. When I told him about my experience at the dealership, he said that was completely wrong! All the service writer needed to do was call them for the authorization and all parts would be covered! More

The service department is great and always very helpful with all issues. Always bring my car there. with all issues. Always bring my car there. More

Service was quick and friendly. I was in and out for an oil change less than 1/2 hour I was in and out for an oil change less than 1/2 hour More

John Niziolek is an excellent service manager. He was knowledgeable, professional, and clearly hard working. He dug into my warranty from 2008 and managed to find coverage for items I had no ide He was knowledgeable, professional, and clearly hard working. He dug into my warranty from 2008 and managed to find coverage for items I had no idea about. More

Honest, upfront and customer centric! You folks are the best and I will be back again. Thanks George!! You folks are the best and I will be back again. Thanks George!! More