Crystal Lake Chrysler Jeep Dodge

Everyone was professional. Work was well done and the new tires are great. Thanks. Fifteen words here. Work was well done and the new tires are great. Thanks. Fifteen words here. More

First time customer and never going back! I took my newly acquired Dodge in for service and the service writer was rude and completely unhelpful in regards to dealing with a 3rd party warran I took my newly acquired Dodge in for service and the service writer was rude and completely unhelpful in regards to dealing with a 3rd party warranty. He insisted that I needed either get authorization ahead of time or bring him a printed copy (I had a PDF version of on my phone) of the warranty. He also told me that only part of my issues would be covered. When I went home and called the warranty company, the first question they asked was if I had taken it to the dealer yet. When I told him about my experience at the dealership, he said that was completely wrong! All the service writer needed to do was call them for the authorization and all parts would be covered! More

Service was quick and friendly. I was in and out for an oil change less than 1/2 hour I was in and out for an oil change less than 1/2 hour More

The service department is great and always very helpful with all issues. Always bring my car there. with all issues. Always bring my car there. More

John Niziolek is an excellent service manager. He was knowledgeable, professional, and clearly hard working. He dug into my warranty from 2008 and managed to find coverage for items I had no ide He was knowledgeable, professional, and clearly hard working. He dug into my warranty from 2008 and managed to find coverage for items I had no idea about. More

Honest, upfront and customer centric! You folks are the best and I will be back again. Thanks George!! You folks are the best and I will be back again. Thanks George!! More

I didn't intend to buy two cars Monday morning when I showed up with my Durango. But Gabe and Tom put together an awesome package, a VW Beetle for my wife and an upgraded truck for me. Arben closed the showed up with my Durango. But Gabe and Tom put together an awesome package, a VW Beetle for my wife and an upgraded truck for me. Arben closed the deal and I never experienced any buyers remorse. The atmosphere is so relaxing with the Stabuck like coffee and gourmet cookies you'll forget your at a dealer. More

They were very Friendly and I didn’t have to wait long for the oil change and car wash for the oil change and car wash More

Service people were great fixed my wheel well cover on my new truck ASAP. They gave me a ride home and back to the dealer. new truck ASAP. They gave me a ride home and back to the dealer. More

Everything went as advised For the oil change and a nice quick turnaround Which was very much appreciated. quick turnaround Which was very much appreciated. More