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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.4
382 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 382 reviews

July 14, 2022

Very good service. Fast and easy. Service manager was very friendly and kept me updated as I was waiting. More

by domanna08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Losuriello
July 14, 2022

The worst experience I have ever had with a car dealership. False promises, passed from one person to the next, and terrible customer service. Do not do business with these people. More

by Kam9381
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, Robert
June 29, 2022

Best dealership ever! !! Omar and George got me my car in no time! Will come again:)) More

by Rana Abdallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, George
June 29, 2022

Anthony, John and Casey treated me as if I was family. Approachable, friendly, warm personalities.Casey zeroed in on the issue and had it fixed the same day. I had a question about the repair. John spo More

by bobweder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony DeJesus, John Niziolek, Casey
June 27, 2022

Great service experience. George Bratanick is always communicative, professional and friendly. He keeps me informed on the status of the vehicle. More

by howlee2729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
June 24, 2022

Came in for an oil change and was waited on promptly and was in and out very quickly. Staff was very courteous as well. More

by holub568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
June 23, 2022

I have bought 3 vehicles from this location and 2 vehicles from George. Great people to work with and George listened to everything I wanted and didn't! I'd do it again if and when the time should More

by barbra.harter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
June 17, 2022

Great Service and Salesman was incredibly helpful. Would not even consider to buy elsewhere. Very pressure to buy and the attention to details was great. More

by Fass79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Faul
June 16, 2022

Express Lube service was really great. Patrick and his team were super. As always, they do great job and ensure customer satisfaction. More

by red62vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
June 15, 2022

George in service is ALWAYS excellent. Kept us informed of the progress and repairs needed for our van. We always trust George!!! Brian Kattner is one of the most thorough technicians! More

by jthornton202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
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