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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.2
387 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 387 reviews

September 06, 2020

we brought our jeep in for service the service team did a great job . Eva answered all my questions and called me with daily updates on the repair. we bought our jeep at this dealer 7 years ago and have been More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Perez
September 04, 2020

Reached out to Jack and never heard back - guess they don’t want or need business. Would have been nice to hear back from someone since I heard great things about this dealership and was highly motivate More

by Steve9284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Irwin
September 03, 2020

An overall professional, helpful and nice dealership! Frankie was a wonderful sales representative and helped answer any questions and made the whole experience feel less overwhelming, and was very frien More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
September 02, 2020

Great service, great people that always do right by the customer. We have been a customer for over 30 years and will continue to be in the future. More

by holub568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service
August 26, 2020

Really great service. They addressed my issue and made everything very easy. I will recommend this dealer service to all of my friends and family! More

by b Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Becky
August 22, 2020

Very pleasant experience. All the staff were very friendly. Our salesman, Frankie, was very knowledgeable and absolutely no pressure to buy. If I live long enough, I will be back. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie
August 13, 2020

Great services George is always courteous and professional. He is one of the reasons I return for service at Chrysler of Crystal Lake for all my automobile repairs. More

by rsan7913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Irwin
August 13, 2020

I was greeted immediately after pulling into service are by a very courteous young man , who then checked me in . After I was offered a fresh cup of coffee I waited for no more than 40 minutes for what I wa More

by Bruce Pierotti
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Jack Irwin, Kevin Lessner, Doug Miller, Brad Stickels
June 25, 2020

Bought our 2018 F150 Lariat from Frankie. He was a very helpful salesmen,did research for me. Was a very smooth transaction! Highly recommend Frankie!! More

by boonchic1
Recommend Dealer
Yes
Employees Worked With
Frankie
June 13, 2020

Nice. They fixed with software upgrades and my sliding doors stopped rattling and flying open after being closed. Thanks for doing this at a walk In More

by Tom
Recommend Dealer
Yes
Employees Worked With
Eva
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