Crystal Lake Chrysler Jeep Dodge

CLCJD Dodge dealership is great and no one else will touch my car their great touch my car their great More

Very clean good looking interior and friendly staff. Service work is well done and performed right the first time. We go out of our way to get our services there. Service work is well done and performed right the first time. We go out of our way to get our services there. More

New owner is a little disarray Still not fixed- NO PARTS available. This is a poor performance from Ram PARTS available. This is a poor performance from Ram More

Major repairs covered by warranty. Was followed up very good to get my 2013 Dodge Du’rango Citadel running like new. Was followed up very good to get my 2013 Dodge Du’rango Citadel running like new. More

Ron my service advisor was great. I had an appointment, my vehicle was taken in right away. The mechanic found the problem right away. I didn’t get it repaired because it was an easy I had an appointment, my vehicle was taken in right away. The mechanic found the problem right away. I didn’t get it repaired because it was an easy fix. I couldn’t see paying two and a half hours labor for what needed to be done. I do have a question as to why I had to pay an additional fee for some environmental charge?? More

Repaired as agreed. of course they offer added services, but they did not pressure me when I declined the extras. of course they offer added services, but they did not pressure me when I declined the extras. More

The woman employee who scheduled the appointment, communicated with me throughout the service and handled me when I picked up the car was amazing! So helpful. communicated with me throughout the service and handled me when I picked up the car was amazing! So helpful. More

Great staff! Knew what I wanted and they delivered. Overall good purchase experience! Service was also outstanding! Knew what I wanted and they delivered. Overall good purchase experience! Service was also outstanding! More

I scheduled my car for two services. They only performed one. When I called, I spoke to a different service writer who couldn't understand the notes about what was needed. My service wri They only performed one. When I called, I spoke to a different service writer who couldn't understand the notes about what was needed. My service writer has ghosted me for 3 days now. My problem is still not resolved. More

Recently been walking away with a new problem with my car after service expensive prices after service expensive prices More