Crystal Lake Chrysler Jeep Dodge

Great customer service, very friendly, all sales staff very professional, it was a pleasure working with the salesman. No pressure to purchase the new vehicle. very professional, it was a pleasure working with the salesman. No pressure to purchase the new vehicle. More

I have purchased 3 Rams, 2 Jeeps and one Dodge in the last 4 years. The Sales and Service Teams are a well tuned group of people. I am proud to bring my family and friends to this dealership. Gary and Sc last 4 years. The Sales and Service Teams are a well tuned group of people. I am proud to bring my family and friends to this dealership. Gary and Scotty the owners are always available and talks to you as a person, not a sale. the whole group is the best I have ever seem. Justin Wyatt in sales Bob Buehrer in Finance to George Bratanick in service and the many people that I have interacted with are always HAPPY to Help and meet my needs and will meet yours as well. More

Rich is sales is great, not happy with the service department. The never ending problem with corrosion around the edge of the hood. Aluminum on steel. No one cares. They told me to call Chrysler which department. The never ending problem with corrosion around the edge of the hood. Aluminum on steel. No one cares. They told me to call Chrysler which was a total waste of my time. They could care less. My first and my last Jeep. Back to Toyota or Honda. More

In September of last year I went to them to trade my dodge caravan and was lie to by there sale manager about a car warranty dodge caravan and was lie to by there sale manager about a car warranty More

Me and my family have been buying and servicing our cars from here for years. They are the best around. I recommend them very highly . from here for years. They are the best around. I recommend them very highly . More

We felt comfortable and the salesperson that worked with us was very friendly. We did our research and felt like we got a good deal. They were very honest about the process. We didn't find any surprises us was very friendly. We did our research and felt like we got a good deal. They were very honest about the process. We didn't find any surprises or unexpected surprises while completing the deal. More

Excellent customer service. Always willing to go the extra step and take care of me. Casey and Becky are exceptionally caring and always ready to get me and my truck back on the road in the least amount extra step and take care of me. Casey and Becky are exceptionally caring and always ready to get me and my truck back on the road in the least amount of time. More

We bought our Van from here with an extended warranty. We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! More

Every time I come in, I am treated with respect. I’m not just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on thin just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on things that will soon need to get done. So you feel taken care of. Not just forced into a decision. More

I waited almost two hours to get an ‘express’ oil change and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. More