Crystal Lake Chrysler Jeep Dodge

We felt comfortable and the salesperson that worked with us was very friendly. We did our research and felt like we got a good deal. They were very honest about the process. We didn't find any surprises us was very friendly. We did our research and felt like we got a good deal. They were very honest about the process. We didn't find any surprises or unexpected surprises while completing the deal. More

Excellent customer service. Always willing to go the extra step and take care of me. Casey and Becky are exceptionally caring and always ready to get me and my truck back on the road in the least amount extra step and take care of me. Casey and Becky are exceptionally caring and always ready to get me and my truck back on the road in the least amount of time. More

We bought our Van from here with an extended warranty. We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! More

Every time I come in, I am treated with respect. I’m not just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on thin just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on things that will soon need to get done. So you feel taken care of. Not just forced into a decision. More

I waited almost two hours to get an ‘express’ oil change and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. More

we brought our jeep in for service the service team did a great job . Eva answered all my questions and called me with daily updates on the repair. we bought our jeep at this dealer 7 years ago and have been great job . Eva answered all my questions and called me with daily updates on the repair. we bought our jeep at this dealer 7 years ago and have been very please by the team the whole time. More

Reached out to Jack and never heard back - guess they don’t want or need business. Would have been nice to hear back from someone since I heard great things about this dealership and was highly motivate don’t want or need business. Would have been nice to hear back from someone since I heard great things about this dealership and was highly motivated to purchase a new vehicle. More

An overall professional, helpful and nice dealership! Frankie was a wonderful sales representative and helped answer any questions and made the whole experience feel less overwhelming, and was very frien Frankie was a wonderful sales representative and helped answer any questions and made the whole experience feel less overwhelming, and was very friendly! More

Great service, great people that always do right by the customer. We have been a customer for over 30 years and will continue to be in the future. customer. We have been a customer for over 30 years and will continue to be in the future. More

Really great service. They addressed my issue and made everything very easy. I will recommend this dealer service to all of my friends and family! everything very easy. I will recommend this dealer service to all of my friends and family! More