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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.7
379 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 379 reviews

November 21, 2020

Gary the owner and the sales staff made our car buying experience easy and hassle free, very easy and friendly. I have purchased 3 cars here in the last 3 years and the service is the best anywhere, wont More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry
November 07, 2020

Service was excellent, everyone there was very helpful! They work with you and find ways to help you out! Thank you for all your help today More

by willy524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner, Doug Miller
October 29, 2020

Great customer service, very friendly, all sales staff very professional, it was a pleasure working with the salesman. No pressure to purchase the new vehicle. More

by Eugene.hendley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner, Doug Miller
October 28, 2020

I have purchased 3 Rams, 2 Jeeps and one Dodge in the last 4 years. The Sales and Service Teams are a well tuned group of people. I am proud to bring my family and friends to this dealership. Gary and Sc More

by Tenorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt, Scott Rosenberg
October 26, 2020

Rich is sales is great, not happy with the service department. The never ending problem with corrosion around the edge of the hood. Aluminum on steel. No one cares. They told me to call Chrysler which More

by C1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich in sales is great!
October 24, 2020

In September of last year I went to them to trade my dodge caravan and was lie to by there sale manager about a car warranty More

by Jaycrespo326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Rosenberg, Kevin Lessner, Doug Miller, Brad Stickels
October 19, 2020

Me and my family have been buying and servicing our cars from here for years. They are the best around. I recommend them very highly . More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
October 18, 2020

We felt comfortable and the salesperson that worked with us was very friendly. We did our research and felt like we got a good deal. They were very honest about the process. We didn't find any surprises More

by jay.s.swanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Kevin Lessner, Doug Miller
October 09, 2020

Excellent customer service. Always willing to go the extra step and take care of me. Casey and Becky are exceptionally caring and always ready to get me and my truck back on the road in the least amount More

by James.sadowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky, Casey
October 07, 2020

We bought our Van from here with an extended warranty. We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! More

by Kathystone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Rosenberg, Kevin Lessner, Doug Miller, Brad Stickels
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