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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.2
377 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 377 reviews

July 01, 2021

Great service! Rich was my salesman, he helped me to get TRX built from the factory! The dealer communicated properly, updated ne all the time about the car status. More

by Serge P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Faul
June 30, 2021

2 hours and 22 minutes for an "express oil change", enough said. More

by jeff plebanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
June 19, 2021

They all go above and beyond! Brad, Josh, and Gary were all so helpful! Great environment! Brad did a wonderful job of showing all options and explaining vehicle features in detail. Josh was great as well More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Scott Rosenberg, Brad Stickels
June 04, 2021

People aren’t very friendly. Been buying Chrysler products my entire life and it’s the worst dealership experience I’ve had. Nobody seems happy More

by Dgidel01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Lessner
May 25, 2021

I appreciated that the dealership was organized and got me in and out quickly. Everyone was very personable and did their very best to get me a great deal! More

by Luisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner, Doug Miller
May 15, 2021

This dealership has been servicing two of my vehicles for a couple of years now.I have never had any issues with this dealership.I am totally satisfied with their service. More

by louieonthebeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
May 11, 2021

Quite impressed with your new service writers. They got me right in, checked out everything I asked and did the work, and the bill was very reasonable. More

by RhondaJean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. new woman and new man
May 07, 2021

We had been shopping at several dealers . Kevin at Crystal Lake keep by far was the very best . He is comfortable and easy to talk to and not high pressured which can be typical. At each contact with More

by Terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb, Kevin Lessner
May 05, 2021

A great experience!! Kevin was our sales person and he made purchasing a vehicle easy and straightforward. We ordered a Jeep and had it in 4 weeks!! This is my third Jeep from this dealer and it won’t More

by Gmketter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Kevin Lessner, Brad Stickels
April 18, 2021

Had a great experience @ Crystal Lake Jeep Dodge. Looked at a few cars. No pressure from sales staff. Told them what my daughter was looking for. Everyone made you feel like family. Bob Buehler made thi More

by Dmtalken99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Buehrer
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