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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.2
377 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 377 reviews

September 11, 2021

Appointment was easy to set up. However, the parts took a bit to get in but it was not the dealers fault. A lot of parts are currently back ordered. I had a dealer provided rental car so it was never a probl More

by RickBx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
August 31, 2021

Great staff and great ownership!!!! They took time to make sure I was completely satisfied with my service and experience at their dealership. They treat the customers like family it was a great experie More

by John.chronos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva from service was awesome
August 28, 2021

Service was done in a professional and timely manner. Everyone was very friendly and helpful More

by Denise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in service
August 26, 2021

Super friendly. Eva is great.Jack, my mechanic, is Super friendly. Eva is great. Jack, my mechanic, is awesome. With 47 years with Chrysler, his knowledge and workmanship is 2nd to none! Thanks tea More

by Sschinkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva and jack wrath
August 24, 2021

Always been regarded warm by being greeted quickly. Called when car is ready.. once there car is reserved and ready. More

by tkreplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service folks
August 13, 2021

In with my personal car, new faces, but the same service I have always counted on. Glad to see the Quick Lube is back up and running. More

by Murfalini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer was very polite
August 12, 2021

Fast Friendly and Professional service is what I always receive at this dealership. More

by pboncosky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Kendall
July 22, 2021

I had service on my 2015 Chrysler Touring L Mini Van performed last week (7/14/2021). I followed your rules for making an appointment. The service was expedient and professionally done. My service r More

by MJ Dowdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Perez
Jul 22, 2021 -

MJ Dowdy responded

Thank you for servicing my Chrysler over the last five years. The Mechanics are excellent and the Service Rep is knowledgeable, professional, precise, and customer friendly. It is always a pleasure doing business with your dealership.

July 22, 2021

Work was done on time excellent service. They were courteous knowledgeable and friendly. They took care with my vehicle and ran it through the car wash when finish. More

by fdtruck1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
July 20, 2021

Excellent service after sale. Have followed up for years making sure we are please with our purchase and to insure safety recalls have been have been done. More

by mal1950me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Kevin Lessner
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