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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.4
382 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 382 reviews

October 09, 2021

When My son and I brought his vehicle in for repairs we got waited on right away. George was the service rep who waited on us and he was patient and polite asking questions about what was wrong with our ve More

by CB9$123c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
October 06, 2021

Everything went smoothly and had my car back in a day. Thank you for the honesty and ease of it all. More

by shadzima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in service
October 05, 2021

Excellent service, very knowledgeable, I would like to take all my work through the express lane More

by Dcraftconcrete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express lane
September 25, 2021

Great sales experience. In and out in new car in 2 hours! Everyone was friendly and helpful. More

by Mandmdunne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bueher, Doug Miller
September 20, 2021

Very fast and great service! They are always straight forward with me about what my car needs. More

by Jennsqu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Brad Stickels
September 11, 2021

Appointment was easy to set up. However, the parts took a bit to get in but it was not the dealers fault. A lot of parts are currently back ordered. I had a dealer provided rental car so it was never a probl More

by RickBx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
August 31, 2021

Great staff and great ownership!!!! They took time to make sure I was completely satisfied with my service and experience at their dealership. They treat the customers like family it was a great experie More

by John.chronos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva from service was awesome
August 28, 2021

Service was done in a professional and timely manner. Everyone was very friendly and helpful More

by Denise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in service
August 26, 2021

Super friendly. Eva is great.Jack, my mechanic, is Super friendly. Eva is great. Jack, my mechanic, is awesome. With 47 years with Chrysler, his knowledge and workmanship is 2nd to none! Thanks tea More

by Sschinkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva and jack wrath
August 24, 2021

Always been regarded warm by being greeted quickly. Called when car is ready.. once there car is reserved and ready. More

by tkreplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service folks
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