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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.4
382 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 382 reviews

October 29, 2021

We were very pleased with the salesman Jack! He knew his product unlike other dealerships More

by Sbuyten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Irwin
October 27, 2021

Dealership was excellent! The service department had me in and out in no time. Very professional and a pleasure to do business with. More

by lennyw316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
October 26, 2021

Good to work with, offered all rebates and incentives available to give is the best deal More

by Elofant567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner
October 26, 2021

Friendly service. George is the best!! He is the reason I keep coming back here. More

by bbratanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
October 22, 2021

Horrible experience.Booked a simple oil change.Took 3 Horrible experience. Booked a simple oil change. Took 3 hours !! Service Technician went out of requested service job, broke 2 nuts!!! They needed More

by Bofi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eva
Oct 22, 2021 -

Bofi responded

Poor service

October 21, 2021

I bought my grand caravan there , oil changes and work that needed to be done. More

by Pyewacket44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service
October 15, 2021

Excellent customer service! Went way above and beyond to ensure my mint condition pampered vehicle was handled with care. More

by rhodyste2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ziegler
October 13, 2021

Always timely service and friendly employees. My salesman always comes by to see how the truck and family is doing. More

by Killer_B60119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner
Oct 13, 2021 -

Killer_B60119 responded

Thanks for the great service

October 12, 2021

Rich Ziegler in the service department is a rockstar. I had an issue with my 2020 Jeep Wrangler that was hard to diagnose. Rich took the time to do the research and found the solution. Much appreciated. More

by WranglerLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ziegler, Scott Rosenberg
October 12, 2021

Great service department. Not only do a great job but also point out things that I didn't know about and fixed those problems too! More

by davidernst12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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