Crystal Lake Chrysler Jeep Dodge
Crystal Lake, IL
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Jake Wrath was excellent in finding some very, very difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson More
Had another great experience at Crystal lake Chrysler/ Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. More
Lemons into lemonade….. My initial experience wasn’t out of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accomm of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accommodating and helpful especially Craig and Justin…. I appreciate them working with me and getting me into another vehicle. More
Horrible experience.Booked a simple oil change.Took 3 Horrible experience. Booked a simple oil change. Took 3 hours !! Service Technician went out of requested service job, broke 2 nuts!!! They needed Horrible experience. Booked a simple oil change. Took 3 hours !! Service Technician went out of requested service job, broke 2 nuts!!! They needed to buy the nuts from NAPA. Nobody seems to care. Unqualified and poorly trained employees. Will never go there again. Chrysler has serious issues with their dealer network, service in general is poor. Well buy a Japanese or German vehicle, their service is good. More