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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.4
382 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 382 reviews

January 07, 2022

From the minute I pulled into the garage the girl that helped me was very professional and very helpful. More

by tony jonas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini
January 05, 2022

ease of obtaining service was very good, though it did take a while after they said my car was ready to actually get it up to me. Brittany helped with my bill and helped resolve the towing issue. (the tow More

by Doctord1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Irwin
January 05, 2022

got me in right away which aloud me to take of my errands the rest of the day thank you More

by moose1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg
January 04, 2022

Overall I am very satisfied. Great communication, easy flexible scheduling, everyone very friendly and great service! More

by mgalizi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in Services
January 01, 2022

First time visiting this dealer for service on my gladiator. Everything went smooth. Great service. Very fast and efficient and everyone was kind and courteous and my car was washed without me even a More

by Julio.rios1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey, Ryan Tessman
December 31, 2021

I have brought my Jeep in for various service over the years and because it's a diesel I trust their technicians to get the job done correctly. Everyone here has been nothing short of friendly and profess More

by kagroyalo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
December 31, 2021

Jake Wrath was excellent in finding some very, very difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson More

by ramlarson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Wrath
December 30, 2021

Had another great experience at Crystal lake Chrysler/ Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. More

by Max5373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center and cashier ( express oil change )
December 21, 2021

Lemons into lemonade….. My initial experience wasn’t out of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accomm More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt , Scott Rosenberg, Jack Irwin, Kevin Lessner, Doug Miller, Brad Stickels
October 29, 2021

Great people to so business with! Fast, friendly service. Thank you for the car wash. More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanixk
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