Crystal Lake Chrysler Jeep Dodge
Crystal Lake, IL
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ease of obtaining service was very good, though it did take a while after they said my car was ready to actually get it up to me. Brittany helped with my bill and helped resolve the towing issue. (the tow take a while after they said my car was ready to actually get it up to me. Brittany helped with my bill and helped resolve the towing issue. (the tow charge wasn't on my original bill) George resolved a $25 discount coupon from an e-mail I received from the dealership which was appreciated especially at this time when money is critical. Everyone was nice and I got an appointment for today to see about the Dealership purchasing my car. I am happy with someone named Rachel an online helper, when I told her some coupons were not working and sent her the website, she agreed and said she would have her Team take care of it and I checked this morning and it is fixed. More
First time visiting this dealer for service on my gladiator. Everything went smooth. Great service. Very fast and efficient and everyone was kind and courteous and my car was washed without me even a gladiator. Everything went smooth. Great service. Very fast and efficient and everyone was kind and courteous and my car was washed without me even asking. Definitely coming back. More
I have brought my Jeep in for various service over the years and because it's a diesel I trust their technicians to get the job done correctly. Everyone here has been nothing short of friendly and profess years and because it's a diesel I trust their technicians to get the job done correctly. Everyone here has been nothing short of friendly and professional More
Jake Wrath was excellent in finding some very, very difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson More
Had another great experience at Crystal lake Chrysler/ Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. More
Lemons into lemonade….. My initial experience wasn’t out of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accomm of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accommodating and helpful especially Craig and Justin…. I appreciate them working with me and getting me into another vehicle. More