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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.7
413 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 413 reviews

April 21, 2025

Jimmy and Andres were awesome! Very accommodating and helped me in everything :) I really appreciate their help and effort to find what my needs and what I really need :) More

by Nikki Irish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Jimmy, Jared
April 21, 2025

Very kind and knowledgeable people who seem genuinely interested in my overall satisfaction. A clean and organized facility. More

by Bobzografos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Mundell
April 18, 2025

Everything was excellent. Service manager was outstanding. Great improvement since the early days if service under the other ownership More

by johnwayres211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Mundell
April 16, 2025

They did a great job. I was happy with the service. Everything was completed in time. More

by elaine60012
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them
April 05, 2025

Incredible service, next level mechanics, and always easy on the pocket. They take away the common misconception that bringing your car to the dealership is going to be the most expensive fix and that it's c More

by Sam N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky. Casey
April 03, 2025

Great service direct on experience and have purchased a couple cars here will continue to have my jeep serviced More

by Kniland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service
April 03, 2025

My service advisor James made sure all my concerns where met and everything was done perfectly More

by biodun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mundell
March 31, 2025

The lady that helped me was very courteous and helpful. She made sure everything went smoothly. More

by Gpwashie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 29, 2025

I had an issue with my Jeep Grand Wagoner and my purchasing dealership couldn’t help. I called Crystal Lake Chrysler Jeep Dodge and they were able to get me in immediately. Not only did they hel More

by tcuz2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Brad Stickels
March 28, 2025

They fixed the issue with a leak I had with the high tail light on the back of the cab. More

by od8461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in the service department
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