Crystal Chrysler Jeep Dodge RAM - Service Center
Cathedral City, CA
251 Reviews of Crystal Chrysler Jeep Dodge RAM - Service Center
Excellent response time. Considerate well mannered knowledgeable employees. Very cost conscious. Top OEM products. Very nice waiting area. Considerate well mannered knowledgeable employees. Very cost conscious. Top OEM products. Very nice waiting area. More
On 9/29/22 I took my car for oil change and tire rotations and I end up paying $375. They had me drop off my car and it took 2 days for them to return my car. I feel that they rip me off since they rotations and I end up paying $375. They had me drop off my car and it took 2 days for them to return my car. I feel that they rip me off since they charged me $165 for check and Advise ?!?!? xxx is that fee for ? When I pick up my car the told me that I needed new tire which I already knew. When I ask the representative why they charge that for since they couldn’t find anything wrong with my car he told me that it was because they drove my car and inspected. Ain’t they supposed to do that anyways when they bring in their car for service?!? Extremely upset and NEVER bringing my car back to that place I will ensure that I spread the word on social media as well for such a poor service and for stilling $165 dollars !!! More
Convenient to my home. Had to wait 10 minutes, with an appt., because my assigned rep was on the phone with 3 other reps standing around doing nothing. Not an impressive s Had to wait 10 minutes, with an appt., because my assigned rep was on the phone with 3 other reps standing around doing nothing. Not an impressive start. More
Great people are what make this dealership 5 stars. My vehicle was repaired here for an FCA recall. They were the only one in this area that would do the work. My vehicle was repaired here for an FCA recall. They were the only one in this area that would do the work. More
This was the best experience at a dealership that I've ever had. They were very efficient and did great work. My service advisor Jennafer was very knowledgeable and had great people skills. Great job, tha ever had. They were very efficient and did great work. My service advisor Jennafer was very knowledgeable and had great people skills. Great job, thanks. More
Great customer service. Satified with the work they did on my car i will recommend this dealership to anyone looking for great service. Satified with the work they did on my car i will recommend this dealership to anyone looking for great service. More