Crystal Chrysler Jeep Dodge RAM - Service Center
Cathedral City, CA
251 Reviews of Crystal Chrysler Jeep Dodge RAM - Service Center
Extremely impressed with the rapid response and commitment of The Service Manager Todd Hatch and Service Rep Alex Ramirez. commitment of The Service Manager Todd Hatch and Service Rep Alex Ramirez. More
Wow. Two days before the holiday these folks came thru with the services we needed to return home to Canada. When you compare RAM dealers in the Valley, w Two days before the holiday these folks came thru with the services we needed to return home to Canada. When you compare RAM dealers in the Valley, we’d pick them over the “other guys” who basically ignored us! More
Love this dealership! I have a Jeep dealer literally down the street from me in Indio, but they weren’t very helpful or friendly when I first called, so I went all the way I have a Jeep dealer literally down the street from me in Indio, but they weren’t very helpful or friendly when I first called, so I went all the way out to Cathedral City and I’m so glad I did! This was my second oil change at Crystal, everyone is incredibly friendly, and my service advisor Danny is fantastic!! Super friendly and goes over everything they looked and makes recommendations without being a pushy salesman. Absolutely love coming here, highly recommend! More
Worst customer service I have experience in an auto dealership. When you walk up to service desk 2 or 3 of them standing around talking couple others just staring off into space, takes a number of min dealership. When you walk up to service desk 2 or 3 of them standing around talking couple others just staring off into space, takes a number of minutes before they recognize you. Price seemed exorbitant for a fuel pump 1529 dollars. Received a message vehicle was ready, telephone number to call back was nonworking number, called dealership left voicemail no answer after 1 hour and 40 minutes call back again went to music on hold finally asked the operator to send a driver to pick me up and after $1529 the vehicle was not even washed More
Crystal Chrysler is a great place get service on my 2005 Dodge Ram truck. I moved to the area so it was nice to find a dealer that was easy to make appointments. There mission is to get it right with the Dodge Ram truck. I moved to the area so it was nice to find a dealer that was easy to make appointments. There mission is to get it right with the service. The service advisors listen and work with the technicians. My vehicle has only been service at the dealership where ever I lived. My truck has 75,000 miles on it. So the bottom line I will be returning to Crystal Chrysler. More